Supervisor - BPO Services

Remote: 
Hybrid
Contract: 
Work from: 
Karachi (PK)

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Hul Hub Scaleup https://hulhub.co/
201 - 500 Employees
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Job description

Duties & Responsibilities:

Manages performance and behavior of Team leaders through effective 1:1 meeting, coaching, and mentorship.

Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed.

Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management.

Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.

Qualification & Experience: 
Bachelors from a reputable university.
2-3 years of relevant experience.


Required profile

Experience

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