Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses. At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch. Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions. Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities. Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities.

Job description

Shift Timings: Mon – Fri – 8am – 5pm

Job Description:

Acquire knowledge of the new vital records database management system.
Answer incoming calls, online and email requests for assistance with the vital records database management system.
Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices, and nursing homes on how to use the vital records database management system.
Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience:

Capacity to assist external and internal stakeholders to learn and use the new vital records data management system. –
Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agency's data modernization goals.

Preferred/Not Required: