Collection Executive

Main Responsibilities:

• Manage and follow up on outstanding payments to ensure timely collection from clients.
  
• Contact customers via phone, email, and in-person visits to negotiate payment terms and recover overdue amounts.
  
• Maintain accurate records of all collection activities, including payment agreements and follow-ups.
  
• Assess customer accounts to identify potential risks and recommend solutions for minimizing bad debts.
  
• Work closely with the finance and sales teams to resolve billing discrepancies and disputes.
  
• Prepare and submit daily, weekly, and monthly reports on collection progress and outstanding dues.
  
• Develop and implement effective collection strategies to improve cash flow and reduce overdue balances.
  
• Ensure compliance with UAE financial regulations and company credit policies.
  
• Handle escalations and coordinate with legal teams when necessary for debt recovery actions.
  
• Maintain strong relationships with clients while ensuring professional and ethical collection practices.
  

Essential Qualifications:

• Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
  
• 5+ years of experience in collections, credit control, or accounts receivable, preferably in the UAE.
  
• Knowledge of UAE debt collection laws and financial regulations is preferred.
  

Skills Required:

• Strong negotiation and persuasion skills to secure timely payments.
  
• Excellent communication and interpersonal skills.
  
• Proficiency in MS Office and accounting software such as SAP, Oracle, or Tally.
  
• Ability to handle difficult conversations and manage customer objections professionally.
  
• Strong analytical and problem-solving skills for assessing credit risks and payment trends.
  
• Ability to work under pressure and meet collection targets.