Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are currently seeking a Director of Residential Services in Fredrick, MD. The Director of Residential Services maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
Manage staff schedules and ensure shifts are adequately staffed
Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning
Monitor and maintain the residential budget
Prepare required statistical, financial and service reports as needed
Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
Ensure program documentation and billable records are completed accurately and timely
Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation
Monitor the health and medical needs of individuals and immediately report any concerns
Manage relationships with the families and guardians of the individuals in our care
Ensure work locations and vehicles are well maintained
May conduct programmatic investigations
Cooperate with audits, inspections, and investigations
Must cooperate with the licensee and department staff in any inspection, inquiry or investigation
Additional tasks and responsibilities may be assigned

Minimum Requirements

Bachelor’s Degree required
Valid driver’s license with a satisfactory driving record
Complete all state and agency required training per state guidelines
Team oriented with demonstrated leadership experience
Experience with problem solving against multiple priorities
Ability to establish a comfortable and supportive relationship with individuals receiving supports
Ability to exercise good judgment and remain calm in crisis situations
Excellent verbal and written communication skills
Excellent time management skills

Why Community Options?