Marketing Operations Specialist

Job Description

Are you a data-savvy Salesforce pro with a passion for marketing operations? We're looking for a Marketing Operations Specialist to join our growing team in the Americas. In this role, you’ll be a key player in improving lead management, optimizing data processes, enhancing reporting capabilities, and enabling marketing and sales teams through actionable insights and systems support.

This is a full-time role based in our Chelmsford, MA office with the ability to work from home one day a week. Candidates must be local or willing to relocate.

What will you do here as a Marketing Operations Specialist?

· Own and optimize the lead management process, ensuring data accuracy and accountability through robust reporting

· Monitor and maintain the integrity of marketing data across platforms (Salesforce, Pardot, etc.), resolving inconsistencies and filling gaps

· Lead data enrichment initiatives to support marketing and sales strategy using automation tools

· Build and automate dashboards and reports to drive data analysis and demonstrate ROI across marketing initiatives

· Establish and uphold standards, documentation, and best practices for marketing operations processes

· Train and support internal teams on new systems, dashboards, and processes

· Collaborate cross-functionally with marketing and sales stakeholders to align system functionality with business needs

· Assist with software evaluations, integrations, and rollouts, ensuring operational readiness and adoption

· Provide governance and compliance guidance to support data and process integrity

Who/what are we looking for?

· Excellent communication and project management skills

· A systems thinker with a strong data-driven, problem-solving approach

· Enthusiasm for processes, data quality, and scalable systems

· Ability to work independently and collaboratively in a dynamic environment

We’d love to hear that you have:

· Bachelor's degree in Marketing, IT, Business, or a related field

· 4+ years of experience in marketing or sales operations, ideally in a B2B environment

· Proficiency or hands-on experience with marketing automation platforms (Pardot preferred)

· Intermediate to advanced Salesforce expertise (including reporting and dashboard creation)

Physical demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to lift 20-25 lbs.

• 10 % travel including international

Target Salary:

The approximate pay range for this role is $88,000-98,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

What we offer:

Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians’:

• Inspire you to grow and develop through employer-offered training as well as tuition reimbursement

• Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs

• Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account

• Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)

• Help prepare for your life after retirement through our 401(k) program and employer matching

Type of Employment

Posting End Date

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast