Career Opportunities: SAP Concur - Audit Services Processor (429636)

Remote: 
Hybrid
Contract: 
Work from: 
Dallas (CA)

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SAP Computer Software / SaaS XLarge http://www.sap.com
10001 Employees
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Job description

 

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

 

The Audit services Processor is responsible for invoice capture, receipt handling and auditing activities. This will be accomplished through on-line viewing of images related to expense reports and invoice documents. The key duties will include: on-boarding/terming of clients for these services, supporting client requests, auditing of expense reports, validation of captured client data and monitoring monthly metrics.

 

Responsibilities:

 

· Index and identify the required fields to be data captured and validated for each individual invoice or expense report.

· Review the dialing monitoring to identify any activity that did not successfully upload to the client’s invoice process.

· Quality check documentation by reviewing the audit and invoices processed for image quality, accuracy of date capture fields and audit results.

· Produce individual metric reports based on information gathered during these activities daily.

· Provide feedback to Management on effectiveness of these services for each client, and/or suggestions for improvements.

· Participate in the documentation integrity and reference prepared documentation to solve client requests.

· Perform all other tasks as assigned by Management.

· Be aware of, and comply with, all corporate policies.

 

2nd Shift - 1PM to 10 PM shift (with one hour unpaid dinner)

 

What you bring

 

Job Specific Specialized Knowledge & Skills:

 

· Excellent written and verbal communication skills

· Ability to work in a fast-paced environment, handling multiple priorities

· Must be detail-oriented and accurate

· Must possess good number aptitude and reconciliation skills

· Ability to set priorities, meet deadlines and work independently

· Open to Change

 

Critical Performance Competencies

 

· Accountability

· Interpersonal

· Decisiveness/Judgement

· Communication and influence

· Teamwork

· Stress Management

· Analytical Skills

· Adaptability/Flexibility

· Process Management/Quality

· Motivation

 

Value Competencies

 

· Displays passion for & Responsibility to the customer

· Hires, Develops & rewards great people

· Displays leadership through innovation in everything you do

· Displays a passion for what you do and drive to improve

· Displays a relentless commitment to win

· Displays personal & corporate integrity

 

Meet your team

 

You will be responsible for verifying client invoices and auditing client expense reports. Also, you will assist with SAP Concur application support through technical troubleshooting, navigational “how to” guidance, and education about the SAP Concur application.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 429636  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

 

Required profile

Experience

Industry :
Computer Software / SaaS

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