Contract Coordinator

At Clifford Power Systems, Inc., we specialize in providing reliable backup power solutions to keep businesses and communities running when it matters most. We're proud to offer a supportive, team-oriented environment where every employee plays a key role in our success. If you're detail-oriented, love organization, and enjoy being part of a collaborative workplace, we want to hear from you! We're currently seeking a Contract Coordinator to join our growing Tulsa team and help us continue delivering the exceptional service our customers count on.

Position Summary:

The Contract Coordinator plays a critical role in supporting the sales team by ensuring accurate and timely entry of contract data Planned Maintenance Agreements (PMAs). This position requires a high level of attention to detail, strong organizational skills, and the ability to follow structured processes while resolving data-related discrepancies. The ideal candidate is process-driven, dependable, and able to collaborate effectively with team members across departments.

Essential Job Functions (listing most important first):

• Accurately enter and maintain PMA data in the company’s accounting systems, including service schedules, site and equipment details, tax information, and customer credit terms.
• Process contract renewals and perform updates or modifications to existing agreements as required.
• Proactively follow-up with sales reps to resolve any contract entry issues
• Enroll and assist customers in accessing and using the company’s Customer Portal.
• Maintain up-to-date and accurate customer and contract information within internal systems.
• Serve as a secondary resource for answering incoming company calls, ensuring professional and courteous customer interaction.

EDUCATION

• High school diploma or equivalent

EXPERIENCE

• Proven experience in data entry, customer service, or administrative roles, preferably in a contract management or sales operations environment.
• Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook.

REQUIRED

SKILLS

• Exceptional attention to detail and accuracy in data processing.
• Strong ability to learn and adapt to new systems, tools, and processes.
• Excellent time management and organizational skills; able to prioritize tasks effectively.
• Ability to work collaboratively with sales representatives and cross-functional teams.

ATTRIBUTES

• A strong sense of urgency and accountability in delivering results.
• Team-oriented mindset with a collaborative approach to problem-solving.
• High standards for quality, accuracy, and follow-through on all tasks.
• Professional communication skills and customer-focused attitude.

PHYSICAL REQUIREMENTS

This position will be working primarily indoors or outdoors in a climate controlled, smoke free environment, but also requires the employee to be moving through other areas on a regular basis.  From this movement, the employee will encounter varying temperatures from these areas.  The normal auto and air travel hazards will apply.  The noise level in the work environment is usually moderate but can be higher in other areas.

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time. 

The employee must have a full range of body movements including use of hands to finger, handle, or feel objects, computer equipment and peripherals; and bending, reaching, and crouching.

Must have command of sight, hearing, touch and smell.  Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.  These vision requirements in each area must be sufficient to shift in focus from computer screens to close forms.