Job description

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

We are currently seeking a skilled and motivated IT Server Technician to join our client's support team onsite in Latham, NY. This is a 1-year Contract with possible annual extensions. The ideal candidate will have a strong technical background in an enterprise environment. The tech will also provide support to client employees, both remote and local, to ensure the seamless operation of technology systems and equipment.

Duties and Responsibilities:

Responsible for all functions related to server both OS and hardware
Provide (remote) first / second-line technical support to end-users, addressing hardware, software, and network-related issues
Install, configure, and maintain computer systems, software, and peripherals
Diagnose and resolve technical issues in a timely manner, escalating problems as needed
Collaborate with other IT team members to implement and maintain IT policies and procedures
Create and maintain documentation for IT processes, procedures, and configurations
Stay up-to-date with the latest trends and technologies in IT support

Skills and Qualifications:

Must have strong experience supporting servers
Proven experience in IT support or a related role in an enterprise environment
Proficient in configuring and maintaining Windows operating systems, with additional knowledge of Linux / WSL
MacOS as a plus
Strong knowledge of computer systems, networks, and hardware
Excellent remote troubleshooting and problem-solving skills
Experience with IT security practices and protocols
Ability to work independently and collaboratively in a regulated environment
Excellent communication and interpersonal skills

Wage Range:
The hourly rate for this position is between $27.00 - $38.75 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.

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