Job description

Pharmacy Technician
Company: Bayview Physicians Group

About Us:
Bayview Physicians Group is a fast-growing, multi-specialty outpatient medical group dedicated to delivering high-quality, patient-centered care. We believe that strong doctor-patient relationships are the foundation of excellent healthcare. With more than 900 employees across the Hampton Roads area, we are always looking for dedicated professionals who value teamwork, compassion, and outstanding service.

We offer a competitive benefits package to all full-time employees and are committed to fostering a positive and collaborative work environment.

Position Overview:
We are currently seeking a Pharmacy Technician to support our clinical team by assisting with medication-related tasks and ensuring an exceptional patient experience. This role is ideal for someone who is detail-oriented, proactive, and passionate about helping patients navigate their healthcare needs.

Key Responsibilities:

Deliver excellent customer service to patients, providers, and pharmacy partners
Process medication refill requests and prior authorizations using the Electronic Medical Record (EMR) system
Assist patients in accessing pharmaceutical assistance programs
Maintain, monitor, and track the dispensing of on-site medication samples
Build and maintain relationships with pharmaceutical representatives
Field incoming calls from pharmacies to provide prescription clarifications, refill authorizations, and medication interaction support
Respond to patient phone calls regarding medication questions, concerns, or messages for the provider
Perform general administrative duties as requested by physicians and office managers

Qualifications:

High school diploma or equivalent required
Active Pharmacy Technician license (must be maintained in good standing)
Solid knowledge of pharmaceutical principles, medical terminology, and insurance payor requirements
Excellent communication skills and a welcoming, patient-first attitude
Ability to work both independently and as part of a collaborative team
Willingness to travel to satellite offices as needed