Health Plan Management Administrative Assistant

Join Our Team as a Health Plan Management Administrative Assistant!

✨ Why You’ll Love Working Here:

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay – Get paid when YOU want!
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!

🕒 Schedule: 40 hours per week | 8a – 4:30pm | Hybrid position 
🏢 Department: Administrative Assistant | Holland and Muskegon Mi
 

🎯 What You’ll Do in This Role:

The Health Plan Management Administrative Assistant provides vital administrative and project support to the Health Plan Management department under the direction of the Health Plan Manager.

Primary Responsibilities:

Administrative & Operational Support:

• Performs a variety of administrative tasks to support the Health Plan Management department, including external appointment scheduling, transportation coordination, and responding to benefit, eligibility, and authorization inquiries.
• Provides backup support to other Health Plan Management (HPM) staff as needed.

Task & Time Management:

• Prioritizes daily workload effectively to meet deadlines while coordinating with other departments’ schedules and workflows.

Data Management & Technical Skills:

• Utilizes the electronic medical record system to complete advanced data collection, reporting, and project-related tasks.

Communication & Interpersonal Skills:

• Communicates clearly and professionally with team members and external partners
• Accepts direction and feedback in a constructive and collaborative manner.

Compliance & Professional Conduct:

• Adheres to all organizational policies, procedures, and regulatory requirements, demonstrating professionalism and integrity at all times.

✅ What You’ll Need:

• Associate’s degree preferred
• Certification in a healthcare or insurance-related field preferred
• At least one year of experience working with the frail, elderly, or long-term care population preferred

Knowledge & Skills:

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
• Ability to learn and effectively navigate an Electronic Health Record system
• Strong written and verbal communication skills
• Ability to work independently and manage competing priorities
• Demonstrates professionalism, critical thinking, creativity, flexibility, and effective problem-solving
• Highly organized with excellent time management abilities

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Ready to Make an Impact?

 At Brio Living Services, we’re looking for compassionate, dedicated individuals who are ready to contribute to a supportive and dynamic team. If this sounds like you, we’d love to have you join us!

📩 Apply today and let’s build a healthier future together!

ACCESSIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.

Req#9892