Job description

The Customer Support Liaison is responsible for effective administration and management of the relationship between facility and pharmacy. This includes the assimilation and provision of comprehensive information on current policies and procedures for both the pharmacy and LTC facility. Additionally, this involves knowing all current operations for the pharmacy and facility in order to insure the best possible outcomes for all parties involved.

Skills and duties include relationship building, problem solving skills, communication skills, ability to travel, professionalism, nursing/LTC background

Typical work Hours are:

8am-5pm Monday - Friday with occasional evenings

We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.

Competitive Wages
Health - HDHP and PPO Plans
Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $20 for Virtual Dermatology Visit, and $35 for Virtual Mental Health Visit
Dental
Vision
Infertility Treatment - Combined family maximum of $10,000 per lifetime
Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
Paid Time-Off (PTO) - New Full-Time Employees will receive 40 hours after 90 days of employment
6 Paid Holidays
1 Floating Holiday - after 90 days of employment
401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
Employer Provided Life Insurance - $10,000 Benefit
Christmas Club
Daviess County YMCA - 10% Employee Discount
Holiday World Fun Club Discount
Employee Referral Bonus Program - $1,000 after 90 days of employment
Annual Wellness Screening and Incentive
Annual Fitness Reimbursement Program - Up to $100 annually
Employee Discount - 30% Discount on Over the Counter Products

Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.

If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.