E-Billing Specialist - Chicago

Dykema Gossett PLLC, a leading national law firm, is seeking to hire two experienced E-Billing Specialists who will be responsible for timely, efficient and accurate E-Billing of client accounts.  Works closely with Billing Coordinators, attorneys, clients and EBilling vendors to facilitate e-billing in accordance with client and established firm guidelines and attorney requests within policy.  Works closely with Billing leadership, proactively identify issues and resolve inquiries.  Positions are open to all our office locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate with Client Financial Intake Specialist to onboard new clients and update existing client e-billing vendor sites, updating timekeepers, rates and budgets for client approval.
• Submit client bills prepared by Billing Team onto e-billing vendor sites via upload or BillBlast.
• Analyze and correct submission errors, collaborating with the Billing Team to correct errors in Aderant for resubmission.
• Monitor the stages of acceptance on various e-billing vendor sites.
• Become an expert on client engagement letters and billing guidelines to ensure compliance that limit delays in billing and collections.
• Review daily cash report for client payments and application accuracy, identifying reductions for coordination with billing attorneys in order to appeal or write-off, and working with the Cash Team on any adjustments or refunds.
• Audit, research and contact clients regarding aged Accounts Receivable of e-billed invoices; input notes into Bill Blast and Collection modules;  coordinate with the Billing team to correct related issues.
• Organize and maintain client billing and instruction files for each billing client.
• Identify unusual situations, gather information and elevate as needed for assistance, providing the Billing Team with guidance and assistance on complex e-billing issues.
• Responsible for research and resolution on ad-hoc projects and assignments as they arise.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Bachelor’s Degree or comparable level of legal Billing experience preferred.
• Strong understanding of all end-to-end aspects of client revenue accounting.
• Experience with Aderant Billing, Prebill Manager, and client E-Billing platforms strongly preferred; experience with software such as BillBlast and other revenue-cycle software a plus.
• Must be proficient in Microsoft Office Suite, particularly Word, Excel and Outlook.
• Excellent attention to detail.
• Excellent written, verbal and interpersonal communication skills required.
• Pro-active, inquisitive and analytical problem solver.
• Ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the abilities of all members.
• Effective client management skills with a record of providing excellent customer service.
• Requires flexibility and ability to manage time, organize and prioritize workload effectively.

Great Benefits for Great People

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The salary range for this position is $66,000 – $76,000 in Chicago.  The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

EEO STATEMENT

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.  Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.  It is the responsibility of every individual concerned with personnel actions, including management, supervision, seeking, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity. 

E-Verify

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce.  E-Verify is a registered trademark of the U.S. Department of Homeland Security.