Billing Coordinator - Michigan

Dykema Gossett PLLC, a leading national law firm, is seeking to hire an experienced Billing Coordinator who will be responsible for timely, efficient and accurate client Billing and E-Billing.  Works closely with assigned group of attorneys to facilitate client billing according to established guidelines and attorney requests within policy.  Works closely with Billing leadership, collaborates with E-Billing, Accounts Receivable, and Pricing colleagues, other members of the Finance and Administrative Departments and attorneys to identify and resolve inquiries.  Position is open to all our office locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create client prebills and upload to Prebill Manager.
• Review and collaborate on attorney prebill edits and generate client bills timely, efficiently and accurately in compliance with client billing guidelines and firm policy.
• Identify unusual situations, gather information and elevate as needed for assistance.
• Develop and maintain appropriate reports internally and for clients, including spreadsheets, charts, summaries and expense backup.
• Distribute invoices via client E-Billing system, working with E-Billing providers to resolve issues with uploads, rates, billers, and budgets to ensure a seamless end-to-end process.
• Become an expert on client engagement letters and billing guidelines to ensure compliance that limit delays in billing and collections.
• Review daily cash report for client payments and application accuracy, identifying reductions for coordination with billing attorneys in order to appeal or write-off.
• Coordinate regarding client work-in-progress write-downs and accounts receivable write-offs, obtaining proper approval per policy and forwarding for processing.
• Organize and maintain client billing and instruction files for each billing attorney and client account, implementing recordkeeping methods to increase efficiency and continuity.
• Responsible for research and resolution on ad-hoc projects and assignments as they arise.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Five years of experience in legal Billing strongly preferred, or comparable legal experience.
• Understanding of all end-to-end aspects of client revenue accounting.
• Experience with Aderant Billing, Prebill Manager, and client E-Billing platforms strongly preferred; experience with software such as BillBlast and other revenue-cycle software a plus.
• Must be proficient in Microsoft Office Suite, particularly Word, Excel and Outlook.
• Excellent attention to detail.
• Excellent written, verbal and interpersonal communication skills required.
• Pro-active, inquisitive and analytical problem solver.
• Ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the abilities of all members.
• Effective client management skills with a record of providing excellent customer service.
• Requires flexibility and ability to manage time, organize and prioritize workload effectively.

Great Benefits for Great People

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

EEO STATEMENT

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.  Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.  It is the responsibility of every individual concerned with personnel actions, including management, supervision, seeking, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity. 

E-Verify

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce.  E-Verify is a registered trademark of the U.S. Department of Homeland Security.