Job description

Administrative Assistant

Program & Location: Opioid Treatment Program (OTP), Brockton
Education: High School Diploma
Experience: Experience working within EHR systems; lived or work experience with those living with substance use and/or mental health diagnoses is preferred
Pay Range: $20/hr
Status/Schedule: Full Time; 5am-1:30pm & 7:30am-4pm days vary

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Administrative Assistant Requirements

3-5 years experience preferred
Present as courteous and professional
Demonstrated flexibility, dependability, and ability to multiply task
Excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion as well as be able to format memos, letters, etc.
Exceptional organizational skills
Proficiency and knowledge of basic computer skills; including various software programs
Ability to learn, use, and train the use of our electronic medical records
An understanding of the relationship between substance use and mental health issues and/or self-help programs
An understanding of boundaries and ethics, a must
Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations
Work well within a team environment
Ability to plan duties for maximum effectiveness and efficiency
Must be able to work independently

Administrative Assistant Duties & Responsibilities

Works directly with Office Manager & the Site/Program Director
Answer multi-line telephone and greet visitors
Attends, takes, maintains, and distributes meeting minutes, as needed
Schedules appointments
Provide administrative and clerical support to clinical and non-clinical staff
Attend trainings as outlined within the Employee Handbook
Complete assigned tasks in a timely, confidential, and accurate manner
Creates and maintains various databases, forms, and reports
Complete insurance verification and prior authorizations, as needed
Complete registration of patients
Maintains boundaries and keeps all information received confidential
Demonstrates behaviors that recognize the rights of patients as defined by High Point policies
Other duties as assigned by Office Manager & the Site/Program Director

Benefits

- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Eligibility for free classes to become a Licensed Counselor or Recovery Coach
- Education days to use towards CEU's
- Free meals at select programs and when available
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)