Operational Excellence (OpEx) Leader

Do you like to improve our HR model?

Would you like to develop world-class HR skills?

Join our HR Shared Services team

Our HR Shared Services provides HR support for client group Leaders, Managers and Employees on organizational and employee matters. we provide coaching, HR process expertise, other general HR activities

Partner with the best

As a OpEx Leader, you're responsible for driving overall governance around Regional Operating model by analyzing various end-to-end processes, workstream structure and operationalization with relevant capacity & capability evaluation as well as the right documentation & training availability.

As a OpEx Leader, you will be responsible for:

• Evaluating all the HRSS tier-1 processes and propose a sustainable operating Model by analyzing various end-to-end processes, workstream structure and operationalization with relevant capacity & capability evaluation as well as the right documentation & training availability.
• Conducting deep dive to see volumes and productivity trends for various tier-1 processes
• Identifying the automation opportunities and coordinate with HR technology team to propose suitable automation solutions, timeline, cost, and other implications.
• Coordinating with HRSS teams as well as other COEs to build the employee articles and FAQs for low and medium complexity HR Services to have at least 20% of Tier 0 conversions in 12 months.
• Managing each of the workstream related documentation including SOPs, Process maps, Checklists, work instructions, RACI matrix and bow-tie analysis
• Working as a focal point between catcher and Pitcher teams to complete the migration of HR projects for the identified additional scope
• Executing the weekly rhythms to show the progress of various in-house projects, as the regional focal point.

Fuel your passion

To be successful in this role you will:

• Have Bachelor’s in Engineering, Business, Finance, Human Resources or related field from an accredited college.
•  Experience on projects, transformations, and deployment of HR Shared Services organization.
• English fluent. Spanish desire.
• Be certified as Lean Six Sigma Green Belt or higher
• Have knowledge of Operational Excellence, business processes, and regulatory requirements applicable to human resources.
• Have awareness of Lean six sigma with a proven record of implementation within the projects.
• Have excellent and proven interpersonal and communication, problem solving and influencing skills
• Have excellent time management, planning and organizational skills and ability to work with a tight deadline
• Have the ability to create and apply templates using various software tools including Microsoft Word, Excel, Power BI, PowerPoint, SharePoint/Teams, and Visio.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

A Baker Hughes Company prioriza oportunidades iguais para todos os candidatos. Todas as nossas vagas são destinadas também a pessoas portadoras de deficiência. As decisões de contratação são tomadas independentemente de raça, cor, religião, origem nacional ou étnica, sexo, orientação sexual, identidade ou expressão de gênero, idade, deficiência, ou outras características protegidas por lei.