DevOps Manager MCPT

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

Welcome to the Global Product and Tech: Cloud team at LivePerson! We are a team of more than 320 people located across more than 22 countries in (EMEA, APAC, NA)

Applicants must be authorized to work in Poland.

In this role, you will have the opportunity to (your tasks): 

• Lead, mentor, and develop a team of cloud engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Define and execute the cloud strategy, ensuring scalability, security, and high availability of cloud infrastructure.
• Oversee the design, implementation, and maintenance of cloud environments in Google Cloud Platform (GCP).
• Ensure best practices for cloud security, compliance, and cost management are followed.
• Collaborate with cross-functional teams to integrate Terraform and CI/CD pipelines into cloud workflows.
• Drive automation and Infrastructure as Code (IaC) adoption using Terraform and scripting languages.
• Own the "You Build It, You Run It" philosophy, ensuring effective incident management and on-call support structures.
• Stay up-to-date with industry trends and emerging technologies to keep our cloud solutions cutting-edge.

Here are some of the things you'll bring (requirements):

• Expertise in Infrastructure as Code (IaC) — deep understanding of IaC principles, tooling, and best practices (required).
• Cloud proficiency — hands-on experience with cloud platforms; GCP is a strong advantage. Solid knowledge of networking fundamentals, including VPC design, load balancing, and service mesh architectures.
• Kubernetes experience — familiarity with container orchestration; GKE experience is a plus.
• Strong analytical and problem-solving skills, with a proactive approach and strategic thinking.
• Proven ability to drive technical roadmaps and contribute meaningfully to the organization’s long-term cloud and DevOps vision.
• High standards for code quality and operational excellence, along with a strong sense of ownership and accountability.
• Understanding of application architecture and how infrastructure choices impact performance and scalability (big advantage).
• Working knowledge of scripting/programming languages such as Python or Go.

Benefits:

• Annual Leave extended to a limit of 28 days (regardless of seniority);
• Additional days supporting employee wellbeing - Care Days (up to 5 days per year)
• 2 additional days of Volunteering per year (you choose how to use them, the important thing is that you do something good!)
• Remote first company with offices in the centre of Katowice and Warsaw
• Modern equipment (MacBook Pro)
• Employee bonus available to each employee (up to 20% of annual salary, depending on the seniority)
• Monthly meetings with delicious lunches in the Office! 

Belonging at LivePerson: 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.