Offer summary

Qualifications:

3+ years of experience in aftercare sales, preferably in dealership or retail environments., Strong communication and interpersonal skills to explain product benefits clearly., Proven track record in achieving sales targets and delivering exceptional customer experiences., Ability to learn quickly and adapt to new products and systems..

Key responsibilities:

Support customers post-purchase by enhancing their car ownership experience.

Help customers select from a range of add-on products like warranties and servicing packages.

Understand customer needs and recommend appropriate aftercare solutions.

Deliver a seamless and enjoyable experience during the crucial post-purchase stage.

Job description

🚗 Join the Revolution in Car Buying with CARS24! 🚗

CARS24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success! With over US$1 billion in sales and a presence in markets around the world, we’re on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We’re redefining what it means to buy a car, and we want YOU to be part of that journey.

About the role:

CARS24 is looking for a motivated, customer-focused individual to join us as our Remote Aftercare Sales Consultant on a casual basis, to support customers post-purchase with enhancing their car ownership experience. This is a fully remote, Work-from-Home role in which you will be helping customers select from a range of add-on products like extended warranties, servicing packages, dash cams, window tinting, and more, ensuring they get the best value and peace of mind with their car purchase.

This is a consultative sales role, where your focus will be on understanding customer needs and recommending the right aftercare solutions. You will be the go-to person for customers at this crucial stage of their car-buying journey, delivering a seamless and enjoyable experience. The role can be based in either Melbourne, Brisbane or Sydney, with work-from-home arrangements.

Requirements

Requirements:

3+ years experience in aftercare sales experience, at a dealership, or retail environments (required)
A passion for customer engagement and the ability to tailor solutions to customer needs
Strong communication and interpersonal skills—you’ll be explaining product benefits clearly and confidently
A proven track record in achieving sales targets and delivering exceptional customer experiences
Ability to learn and adapt quickly to new products, systems, and processes
A team player with a go-getter attitude who thrives in a fast-paced environment
Tech-Savvy: Experience with CRM systems and tools like Google Docs is a plus, but not required.

Benefits

🚀 Why join CARS24?

Competitive pay: casual day rate at competitive market rates plus uncapped commission!
Fully remote, WFH role - Can be based in Sydney, Melbourne or Brisbane
Exceptional employee benefits
Monthly phone allowance
A chance to be part of a high-growth business, shaping the future of car buying in Australia
Amazing people & network—you’ll work alongside passionate, driven individuals who are raising the bar

Ready to accelerate your career? Apply now! Let’s make car buying easy, fun, and unforgettable—together! 🚗💨

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