Offer summary

Qualifications:

Bachelor’s degree in Business, Technology, or a related field, or equivalent experience., Four years of project management experience, preferably in financial technology or enterprise software implementation., Proficiency with project planning and management tools such as Gantt charts and Kanban boards., Exceptional verbal and written communication skills for effective stakeholder interactions..

Key responsibilities:

Manage a portfolio of concurrent small to medium-scale projects for existing clients.

Create and manage project schedules, work plans, and resource coordination.

Consult with clients to understand requests and turn them into actionable items.

Provide proactive status reporting and risk mitigation strategies to all stakeholders.

Job description

Basic Function

The Project Manager at Lumin Digital is responsible for managing a high volume of concurrent projects for clients live on the Lumin platform. These projects vary in complexity and size and may include feature enhancements, third-party integrations, and consulting efforts. This role also supports internal development initiatives by collaborating with Product and Development teams to define, plan, and deliver cross-functional projects. The ideal candidate thrives in a fast-paced, agile environment and is committed to continuous learning, client satisfaction, and operational excellence.

Essential Functions and Responsibilities:

Facilitate deliveries of Lumin Digital’s online banking platform and ancillary products and services.

Manage a portfolio of concurrent small to medium-scale projects for existing clients across various scopes and timelines.

Create and manage project schedules, work plans, and resource coordination.

Consult with clients to understand requests and turn these requests into actionable items.

Coordinate with internal teams, partners, and vendors to facilitate the implementation of their products and services.

Provide proactive status reporting and risk mitigation strategies to all stakeholders.

Contribute to knowledge sharing within the Professional Services team.

Assemble and lead status meetings for key stakeholders.

Perform other duties as assigned.

Position Specifications

Education:

Required: Bachelor’s degree in Business, Technology, or a related field, or equivalent combination of education and experience

Experience:

Four (4) years of project management experience, preferably in financial technology or enterprise software implementation

Experience leading implementations for financial institutions

Experience working in the Information Technology and/or Financial Technology industry

Proficiency with project planning and project management tools such as Gantt charts and Kanban boards

Demonstrated ability to develop detailed work plans, schedules, and status reports

Knowledge, Skills, & Abilities:

Exceptional verbal and written communication skills to facilitate clear and effective interactions with internal and external stakeholders

Strong problem-solving and analytical abilities to identify challenges and implement prompt, effective solutions

Commitment to understanding and addressing client needs, ensuring high levels of satisfaction throughout project lifecycles

Proven ability to manage multiple complex projects simultaneously while maintaining focus on timely and successful delivery

Leadership skills to motivate team members and drive the achievement of project goals

Travel:

Minimal, generally 12 days or less per year, ~2X team get togethers a year

Growth Opportunities:

30 Days: Gain familiarity with Lumin Digital’s project management processes, tools, and team dynamics. Begin managing smaller projects and assisting with larger ones.

90 Days: Take ownership of complex multi-phase projects, driving client satisfaction and ensuring successful project delivery.

1 Year: Lead strategic implementations for key clients, contributing to the continuous improvement of Lumin Digital’s project management practices.

Required profile