Offer summary

Qualifications:

High school diploma or GED required., Preferred: Bachelor's degree in information technology or related field., 1-2 years of experience in a corporate helpdesk environment preferred., Certifications such as Comptia A+, Network+, or Microsoft MCP are advantageous..

Key responsibilities:

Provide first-level technical support to end users via phone and email.

Troubleshoot and resolve issues related to computers, printers, software, and networks.

Assist with configuration, maintenance, and diagnostics of PCs and peripherals.

Support application usage and resolve technical problems related to Microsoft Office Suite and Windows operating systems.

Job description

Job Details

Job Location: FL, Tallahassee - FL Regional Office I - Tallahassee, FL

Position Type: Full-Time

Education Level: High School Diploma/GED

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Day

Job Category: Corporate

Description

Centurion is proud to be the provider of comprehensive healthcare services to Department of Corrections.

We are currently seeking a full-time Technical Support Specialist 1 to join our IT Team located in Tallahassee, Florida.

This full-time position offers an hourly rate of $23
Monday - Friday schedule, with date shift hours.

The Technical Support Specialist I position will be based out of Tallahassee, FL and will be the first level of technical support provided to our end users. Support tickets will be received by both phone and email. Responsibilities include, but not limited to; troubleshooting and resolving computer, printer, software, and network related issues. Basic technical knowledge and troubleshooting skills are required.

Qualifications

Qualifications

• High school diploma or GED equivalent required
• Bachelor's degree in information technology or related field preferred
• 1-2 years of experience in a corporate helpdesk environment preferred
• Certification in Comptia A+, Comptia Network +, or Microsoft MCP preferred
• Basic understanding of networking principles (e.g. TCP/IP protocols), Active Directory, and Exchange
• General knowledge of electronics, PC architecture, PC operating systems, and Microsoft Office
• Demonstrated expertise in Remote Desktop Management; PC troubleshooting, configuration, and maintenance; and printer troubleshooting
• Experience with current Windows operating systems
• Extensive application support experience of current Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, SharePoint, Exchange)
• Working knowledge of a range of diagnostic utilities, including application error and system event logs review to include ping, traceroute, IPConfig, and Psexec

We offer excellent compensation and comprehensive benefits for our full-time team members including: