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Vice President Global Academy

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Netherlands

Offer summary

Qualifications:

10+ years of experience in training and certification leadership, preferably in SaaS or industrial technology., Strong understanding of instructional design principles and adult learning theory., Proven ability to develop and execute strategic visions for enablement and training programs., Excellent leadership and communication skills with a global mindset..

Key responsibilities:

  • Lead the development and execution of a global strategy for Cognite’s Academy, including training and certification programs.
  • Oversee the creation of engaging training content and manage a global team of learning professionals.
  • Develop and launch partner enablement programs to support successful project delivery and customer satisfaction.
  • Define and track KPIs to measure the effectiveness of training initiatives and communicate ROI to stakeholders.

Cognite logo
Cognite Scaleup https://cognite.com/
501 - 1000 Employees
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Job description

About Cognite
Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.

Learn more about Cognite here

Our values
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. 
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. 



Cognite is looking for a visionary and results-oriented Vice President, Global Academy to lead the evolution and expansion of our global training, education, and certification business. This is a critical leadership role responsible for building and scaling a world-class learning ecosystem that empowers Cognite professionals, customers, and partners to unlock the full potential of our solutions and their industrial data.

You will be at the helm of revising and scaling our Customer Academy and Certification programs, ensuring they meet the diverse needs of our global customer base and a growing network of implementation partners. This role is crucial to our mission of scaling Cognite’s impact globally and achieving our $250M revenue ambition by 2026. You will lead a global team that combines instructional design, curriculum development, and customer-facing training delivery, fostering a thriving community of Cognite experts and driving value realization for our customers.

Strategic Leadership & Program Development
  • Develop and execute a comprehensive global strategy for Cognite’s Academy, encompassing internal enablement, customer, and partner training, and certification programs.
  • Build a sustainable business model for training and certification that drives revenue while supporting customer and partner adoption.
  • Revise, enhance, and scale the existing Customer Academy, incorporating innovative learning methodologies and technologies.
  • Design, implement, and manage a comprehensive, multi-tiered certification program for both customers and implementation partners, ensuring credibility and value.

    • Oversee the creation and curation of high-quality, engaging training content (e-learning, instructor-led, blended learning, workshops, documentation) tailored to various roles and skill levels across Cognite’s core solutions, including:
  • Cognite Product/Process Training
  • Customer Value Realization Training
  • Industrial Data Expertise & Best Practices

    • Global Team Leadership & Operations
  • Lead, mentor, and inspire a global team of 3-5 learning professionals responsible for content development, instructional design, training delivery, and program management, with team members currently located in India, Oslo, and Phoenix.
  • Foster a collaborative and high-performance culture within the team, ensuring high engagement and retention.
  • Establish efficient processes and workflows for content creation, localization, and maintenance across different regions and languages.
  • Implement scalable delivery models (e.g., in-person, virtual, self-paced) to meet the diverse needs of global audiences.

    • Partner & Customer Enablement
  • Develop and launch a robust partner enablement program to equip implementation partners with the knowledge and skills required for successful project delivery and customer satisfaction.
  • Collaborate closely with the partner organization to integrate training and certification into the overall partner program structure and incentives.
  • Partner with CBEs, Pre-Sales, Field Engineering, and delivery teams to identify customer training needs and integrate training programs into services engagements to accelerate customer outcomes, supporting successful land, expand, and scale motions.

    • Value & ROI Realization
  • Define and track key performance indicators (KPIs) to measure the effectiveness and impact of training and certification programs (e.g., product adoption rates, customer satisfaction, partner performance, reduction in support tickets, time-to-value, and revenue/profitability targets).
  • Develop and implement strategies for "value badging" to recognize and motivate learners, and to clearly articulate the skills and expertise gained through Cognite certifications.
  • Champion and communicate the ROI of customer and partner enablement initiatives to internal stakeholders, ensuring contributions to Cognite’s revenue ambition.

    • Community Building & Engagement
  • Plan and execute annual global/regional certification events and learning summits to foster community, recognize achievements, and provide ongoing learning opportunities.
  • Engage actively with the customer and partner community to gather feedback and continuously improve enablement offerings.
  • Act as an ambassador for Cognite’s Academy, driving awareness and adoption within the market and promoting a vibrant community of Cognite-certified professionals.

    • Who You Are
  • Experienced SaaS Enablement Leader
  • 10+ years of progressive experience in training and certification leadership, preferably in SaaS, industrial technology, or enterprise software environments.
  • Proven ability to build and monetize training and certification programs for customers, partners, and internal teams.
  • Demonstrable success in developing and launching impactful learning initiatives that drive business outcomes.

    • Strategic & Innovative Thinker
  • Strong understanding of instructional design principles, adult learning theory, and certification program development.
  • Proven ability to develop and execute a comprehensive strategic vision for enablement.
  • Experience with modern learning technologies and certification best practices.
  • Familiarity with creating value-based badging systems and partner program frameworks.

    • Global Mindset & Leadership
  • Experience managing and motivating distributed, global teams.
  • Strong cross-cultural communication and collaboration skills.
  • Excellent leadership, communication, and executive presence to engage with customers, partners, and internal stakeholders globally.

    • Results-Oriented & Data-Driven
  • A track record of defining, measuring, and reporting on the ROI of training and enablement programs.
  • Analytical mindset with the ability to leverage data to inform decisions and drive continuous improvement.
  • Balances creativity with operational rigor, ensuring high-quality, scalable, and impactful learning experiences.

    • Customer-Focused & Adaptable
  • Passionate about enabling others to succeed and unlock value from technology investments.
  • Embraces the balance between innovation, accountability, and data-driven decision-making.
  • Ability to adapt to change and navigate ambiguity in a fast-paced, rapidly scaling environment.
    • A snapshot of our many perks and benefits as a Cogniter
    * Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝
    * A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more
    * Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
    * Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
    * Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.

    Why choose Cognite? 🏆 🚀
    Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇


    Apply today!
    If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -

    We encourage you to follow us on Cognite LinkedIn; we post all our openings there.


    Equal Opportunity
    Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion. 
    We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer Success ManagementInstructional DesignCurriculum DevelopmentCourse DevelopmentDigital Learning TechnologyAnalyticsCivic Engagement

    Other Skills

    • Training And Development
    • Strategic Planning
    • Intercultural Communication
    • Problem Solving
    • Adaptability
    • Communication
    • Leadership
    Are you interested?

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