Offer summary

Qualifications:

Bachelor’s degree required., 3-5 years of experience in Professional Services or Sales roles preferred., Excellent written and verbal communication skills are essential., Strong attention to detail and organizational skills are necessary..

Key responsibilities:

Work closely with Sales Representatives and Account Managers to maximize bookings.

Assist in selling the value of Professional Services during implementation opportunities.

Forecast Professional Services bookings and track them in SalesForce.

Coordinate internal scoping and documentation for a smooth client process.

Job description

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.  

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.  

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. 

The Role:

This client facing role involves working closely with Sales Representatives, Account Managers, and internal Professional Services stakeholders. The primary purpose is to maximize bookings by helping to sell the value of and close implementation and value-add service opportunities. After closure we want to ensure clean transition to the delivery team to help clients derive maximum value from their services and software investment.

Position Overview:

Individual Goals:

To meet and exceed monthly, quarterly and annual Professional Services bookings targets
To reduce the amount of discounting and credits requested during the Sales cycle

Role Expectations:

Work closely with Sales and Professional Services to align opportunities across the two teams
Assist Sales in selling the value of Professional Services in implementation opportunities by attending demo sessions and presenting our Implementation Methodology and gaining the client’s trust
Assist Sales in completing RFP responses for services opportunities
Drive additional Professional Services opportunities within the existing client base through targeted campaigns
Forecast Professional Services bookings and track in SalesForce reporting and dashboards
Coordinate internal scoping, pricing, and internal documents like Statements of Work to ensure a speedy and smooth process for the client and Sales
Assist with documentation and knowledge transfer to transition projects to the Professional Services team
Some travel may be required, up to 10%

Candidate Requirements:

Prior experience in Professional Services or Sales roles
Preferably 3-5 years’ experience in the industry
Excellent written and verbal communication skills
Strong attention to detail and excellent organizational skills
Good interpersonal and multi-tasking skills
Strong commercial awareness and understanding of the commercial and/or residential industry
Thrive under pressure and be comfortable working towards a services booking target
Ambitious self-starter with a confident & outgoing personality. Desire to learn and earn.
Bachelor’s degree.

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for 14 days out of the year

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.

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