Offer summary

Qualifications:

BA/BS degree and 1-2 years of related experience, B2B SaaS experience, Exceptional written and verbal communication skills, Strong organizational skills and ability to manage multiple projects..

Key responsibilities:

Build knowledge and competencies in Titans for effective buyer and customer interactions

Deliver and optimize new hire onboarding programs

Execute go-to-market plans for process and tool changes

Support Enablement Managers in designing programs and delivering content.

Job description

What you’ll do

Build knowledge, competencies and job skills in Titans so that they can deliver value in every interaction with Buyers and Customers to reach their full performance potential
Deliver and optimize new hire onboarding programs
Execute go-to-market plans for launches and changes that occur in process, systems and tools across the function
Create and train to playbooks that reinforce value and outcomes to our Buyers and Customers
Support Enablement Managers in designing programs and delivering content
Leverage technology to measure performance and drive improvement; e.g. CRMs, LMS platforms, eLearning software, etc.
Develop team member professional skills through group trainings

What you’ll need

BA/BS degree and 1-2 years of related experience
B2B SaaS experience
Exceptional written and verbal communication skills
Experience in the job function of the team you will enable and expert level of knowledge in the function’s processes
Strong organizational skills and the ability to manage multiple projects across different stages
Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others
Ability to thrive in a fast-paced, unpredictable environment
Adept at project management
Displays leadership qualities and treats all ServiceTitan employees as part of one unified team
Quick study of different technologies, whether CRM, LMS, enablement software
Experience in home services industry a plus

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in Canada is between $58,400 CAD - $87,600 CAD. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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