Systems Engineer at Transact Campus

Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.

Transact | One Connected Experience (transactcampus.com)

We are currently searching for qualified candidates for MO Project Manager. Please see the details for the position below.

The Responsibilities: The Systems Engineer – O365 & Windows is responsible for maintaining, enhancing, and supporting our Office 365 and Windows server environments for our approximately 1000 users across 8 locations in the US and abroad. The use of Office 365 is extensive, including email, phone, web, audio, and videoconferencing, as well as collaboration tools such as SharePoint and Teams.  The user base has many technical staff that collaborates with remote workers in other offices or from their homes.  There are also some Windows Servers within Azure or local.

• Research, develop, and deploy Office 365 (O365) solutions, including delivering proof of concepts. 
• Collaborate with desktop support personnel, peer engineers, management and staff outside of IT to understand requirements and develop and implement solutions. 
• Perform all aspects of the O365 administration including availability, reliability, performance, monitoring, backup, and security.
• Lead technical discussions with stakeholders and internal customers that drive decisions and implementation.
• Provide training on O365 solutions and security practices.
• Perform security configurations and infrastructure integration of 3rd party applications.
• Research and stay on top of IT-related SaaS application updates and roadmaps, including O365, Microsoft, and 3rd party applications.
• Develops and refines processes and procedures as needed.
• Creates and updates technical documentation.
• Researchers, reviews, and tests new software requirements.
• Audits software licenses for compliance and renewal.
• Supports Audio/Video for meetings, conference rooms, and company events for internal business units and external partners.
• Trains and mentor’s desktop support staff.

The Requirements:

• Strong knowledge of Office 365 and all its applications and uses.
• 2 years relevant experience with PowerShell, PKI, SSO and Server patching.
• 3 years of experience with administering an Office 365 environment of 100+ users.
• Strong knowledgeable of Active Directory and Group Policy
• Hands-on experience with Group Policy, Encryption, DNS and PKI.
• Ability to manage user access to Office 365 or other Windows based tools.
• Strong Experience with Microsoft Azure or AWS.
• Must have strong analytical and design skills, planning and problem-solving skills.
• Excellent written and verbal communication skills.
• Knowledge of network topology, troubleshooting, and diagnostics for end-user support.

Planning for the Future:

• Employer paid Life Insurance / AD&D / Short-Term
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D 
• Access to FSA Plans & Commuter Benefit Plans 
• 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay.
• Both your contribution and the company contribution are immediately 100% vested.
• Access to the Roper Employee Stock Purchase Plan 
• Paid Parental Leave Program.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.

This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI

https://illinoisjoblink.illinois.gov/