Offer summary

Qualifications:

Interest in IT and Computer Science, Good communication and customer service skills, Attention to detail, Experience in IT and IT Security is a plus.

Key responsibilities:

Provide service and support for computers, primarily Mac systems

Respond to troubleshooting and service requests through a ticketing system

Manage IT assets using inventory tracking software

Support internal IT services and content creation for Prezi Wiki.

With Prezi, we help you to deliver unmatched, immersive experiences over video for better meetings, deeper collaboration, and enhanced productivity. Our flagship product, Prezi Video, brings your visuals on screen next to you while you present (unlike screen sharing, which hides you behind your slides). Now that we’re all connecting remotely, Prezi Video is exactly what people need for more meaningful interactions with their audience. Prezi Video works seamlessly with conferencing tools such as Zoom, Microsoft Teams, Google Meet, and Cisco Webex, and is perfect for sales pitches, business meetings, training sessions, online classes, and more. Designer templates and a massive image library for any topic make it easy to get started. Or, use the content you create using Prezi Present and Prezi Design, as well as your existing PowerPoint slides. Videos can be streamed live or recorded to share asynchronously. ABOUT US Founded in 2009, and with offices in San Francisco, Budapest, Riga, and Berlin, Prezi now fosters a community of over 100 million users around the world. Our investors include Accel Partners, Spectrum Equity, and TED conferences. Learn more at: https://prezi.com/

Job description

Junior IT Technician role (Student only, Budapest)

If you'd like to join a virtual first company and be part of the mechanism that keeps us going every day, this is the role for you.

We are looking for someone with an interest in IT to join our team and ensure that all Prezilians are equipped (IT, software, hardware, etc.) to create wonderful things and drive the company forward. This is a fully remote position with the ability to use the coworking space in Budapest.

Your main responsibilities will include:

Service and support for computers (95% Mac)
Respond to troubleshooting, service requests and issues through our ticketing system
Manage and track all IT assets with inventory tracking software
Provide internal IT service and support on Google Suite
Internal Prezi Wiki management and content creation
Provide support and recommendations on best practices for IT maintenance, apps for efficiency, new software & technologies
Implementing and deploying AI-related tools and integrations.
Learn how AI can benefit Prezi
Project management to completion