Why ShipMonk?
ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.
Our Values
Merchant-first. People Make ShipMonk. Own It. Get Sh*t Done. Change the Score.
About The Role
ShipMonk seeks a strategic, process-oriented Revenue Operations Manager to support our Merchant Success and Customer Experience teams. This person will play a critical role in optimizing post-sale operations, enabling customer-facing teams with the systems, data, and processes they need to drive retention, expansion, and satisfaction. This role will be embedded in day-to-day team workflows while maintaining a RevOps lens across people, process, and platform. The ideal candidate is Salesforce-certified, deeply analytical, and comfortable leading cross-functional initiatives that improve efficiency and visibility.
What will you be doing?
Requirements
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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