Offer summary

Qualifications:

7+ years of experience in healthcare operations, preferably in health tech., Demonstrated expertise in licensure and credentialing standards, multi-state telehealth regulations, and CME requirements., Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field; advanced degrees or certifications are a plus., Strong leadership, organizational, and communication skills with the ability to manage a remote team effectively..

Key responsibilities:

Build scalable operations to ensure timely and appropriate patient care delivery.

Lead and optimize credentialing and licensure operations, including tools and vendor partnerships.

Ensure compliance with NCQA and other regulatory standards while managing new tools for credentialing and license management.

Monitor provider capacity and collaborate with cross-functional teams to align provider networks with evolving needs.

Job description

Across the United States, 6 in 10 adults – or 133 million Americans, live with one or more chronic conditions. Chronic disease is today’s leading cause of death and disability in the US and the leading driver of the nation’s $4.1 trillion in annual healthcare costs. Patients who live with chronic conditions require far more touch points than our primary care physicians have time to deliver and the result is countless health emergencies and costly ER visits that could be prevented. Workforce shortages and lack of technologies make it difficult to give patients the attention they need.

At Cadence, our mission is to deliver life-changing care to over one million patients living with chronic disease by the end of the decade. We mitigate the impact of chronic disease by using technology and a world-class clinical team to remotely monitor, manage, and support patients at home. Together with our growing network of health system partners, we deliver guideline-directed care to tens of thousands of patients today while producing best-in-class clinical outcomes.

Cadence is looking for a strategic, operationally minded, and hands-on Clinical Onboarding & Credentialing Lead to build and lead a critical function that ensures we have the right clinical capacity, properly credentialed and licensed- to deliver excellent patient care across markets. This is a unique opportunity to build scalable systems and processes that ensure Cadence can meet clinical SLAs, maintain compliance, and support ongoing growth.

This role is designed for someone who is both a builder and a doer. You’ll lead efforts to operationalize provider licensure, credentialing, and clinical readiness programs to support Cadence's care delivery across markets. You’ll partner closely with cross-functional teams in compliance, care delivery, and technology to ensure our provider network is ready, compliant, and efficient.

WHAT YOU'LL DO:

Build scalable operations (people, processes, tech) to ensure we are delivering the right care at the right time to the right patients.
Lead and optimize end-to-end credentialing and licensure operations, including tools, systems, and vendor partnerships.
Ensure full compliance with NCQA and other regulatory standards.
Implement, assess, and manage new tools and systems for credentialing, license management, CME tracking, and EHR access.
Monitor and forecast provider capacity to meet SLAs and support market expansion in collaboration with Growth Ops.
Partner cross-functionally with Compliance, Care Delivery, Data, and Tech to align provider networks with evolving needs and ensure regulatory adherence.
Design, implement, and oversee a robust audit program to ensure licensure, credentialing readiness, and compliance.

WHAT YOU’LL NEED:

7+ years of experience in healthcare operations, preferably within health tech, with preferred demonstrated expertise in licensure and credentialing standards, multi-state telehealth regulations, CPAs and CME requirements.
Operational and analytical mindset with a strong bias to action.
Systems thinker who builds for scale but isn’t afraid to roll up their sleeves.
Excellent communicator and cross-functional collaborator.
Strong leadership, organizational, and communication skills with the ability to manage a remote team effectively.
Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field; advanced degrees or certifications (e.g., NCQA) are a plus.

WHO WE ARE:
The work we do at Cadence each day changes lives and as such, the stakes and the pace are high. Our fully remote work environment values autonomy, curiosity, and experimentation. Our team is challenged with new opportunities daily. We are growing fast and want team members who are excited about tackling an endless list of big and complex problems. Cadence has rapidly grown into one of the largest remote patient monitoring platforms in the US, and we are just getting started.

We seek ambitious individuals who are passionate about lifelong learning and eager to be part of a winning team that's shaping the future of healthcare. In return, we provide competitive total compensation packages with meaningful equity in one of the fastest growing healthtech companies in the US. If you're ready to make a difference and drive positive change, we invite you to join us at Cadence.

WHAT YOU’LL GET:

Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.
Company culture all about impact, shared growth mindset, empowerment, and integrity
An opportunity to help improve the quality of life of millions of Americans
Medical, dental, and vision insurance
Competitive salaries and stock options
TelaDoc (virtual primary care)
National and local discounts powered by TriNet
Unlimited PTO and paid holidays
Remote equipment setup and home office stipend
Paid Parental Leave
401K and 401K match
Charitable Donation Match program
Expected compensation range: $140,000-$175,000 annual base salary plus bonus incentive
Stock options
Location: Remote

Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.

*A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

Required profile