Revenue Cycle Coordinator

Description

Position Summary:

The Revenue Cycle Coordinator is the primary resource for special projects and priority assignments as needs are identified. In addition to having working knowledge of all medical billing and collection processes, this position is responsible for a high-level department function and must be able to work independently with minimal guidance and strong attention to detail. As the department continues to grow, this position may lead a team and requires the skills necessary to perform this function successfully.

Position Responsibilities:

• Serve as primary resource for special projects and priority assignments as needs are identified
• Ability to initiate and drive projects to completion with minimal guidance and strong attention to detail
• Experience with data management, specifically with validating and auditing data and reports from multiple systems
• Prioritize and manage multiple tasks to meet deadlines
• Ability to work independently with little supervision and seek guidance as needed to clarify assignments or request for information
• Excellent communication, customer service and time-management skills
• Possess basic business skills, an understanding of general financial operations and major AR goals in the healthcare environment
• Develops and implements new forms, processes, and reimbursement techniques that are shared with the department to implement
• Must be a team player - always willing to help in whatever way possible and go the extra mile to get the job done
• Intuitive and skilled at problem solving
• May provide training to other staff and provide feedback to improve processes. May function as a project/or process lead within the department
• Proficient with various desktop applications such as Microsoft Excel, Word, PowerPoint and/or Access
• Works independently with minimal direction
• Accurate data entry of information into computer system
• Timely and accurate processing of assigned tasks
• Contact and follow up with insurance carriers on denials. File reconsideration requests and formal appeals.
• Non-routine account review
• Makes sound decisions about accounts and company resources and finances
• Ensure adherence to HIPAA standards and all other privacy and compliance policies

Qualifications

Essential Skills and Experience:

• High School Diploma or equivalent
• Detail oriented with exceptional interpersonal communication skills
• Strong team player
• Minimum 5+ years of customer service experience
• Minimum 5+ years recent experience in medical coding, billing, and collections
• Medical billing and collections in a multi-office environment
• Works well individually and in a team environment accomplishing set goals
• Leadership skills with ability to motivate direct reports, if assigned
• Proficiency in CPT codes and ICD-10 codes, and use of modifiers
• Proven track record of written appeals with success
• Must be proficient using computer, data entry, and have above average typing skills
• Experience with MS Office, EMR system eClinical Works
• ENT specialty experience a plus