Offer summary

Qualifications:

High School Diploma or equivalent required., 1-3 months of related experience or training, preferably in a medical or customer service setting., Ability to operate hospital information systems and basic computer software., Good communication skills in English; bilingual skills are a plus..

Key responsibilities:

Perform secretarial duties using medical terminology and hospital procedures.

Schedule appointments and greet/check-in patients, ensuring accurate data entry.

Distribute information to ancillary departments and ensure patient policies are communicated.

Collaborate with staff and resolve conflicts with patients and team members.

Job description

Job Details

Job Location: Clinical Research Prime - Idaho Falls, ID

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Job Category: Health Care

Description

Mountain View Hospital is looking for a Administrative Assistant to join our team!

JOB SUMMARY: Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Schedule appointments, greet and check-in patients upon arrival and perform check-out upon departure while ensuring patient information is collected, entered in the computer system accurately, and that all patients are aware of policies and procedures. Distributes appropriate information to all ancillary departments.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

Medical, Dental and Vision Insurance
Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
Retirement Plans (401K with up to 6% match)
Earned Quarterly Bonus Program
Education Reimbursement Program
Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Qualifications

Education/Certification: High School Diploma or equivalent or higher.

Experience: One to three month’s related experience and/or training; equivalent combination of education and experience. Prior experience in a medical office or customer service setting preferred.

Equipment/Technology: Ability to use hospital information system, and operate basic computer functions and software.

Language/Communication: Be able to read, write, and communicate in English. Bilingual is a plus. Active listening to understand what other people are saying and respond appropriately.

Mathematical Skills: General math skills

Mental Capabilities: Can regularly and consistently make sound judgments. Able to use logic and reasoning to identify appropriate solutions.

Interpersonal: Good communication skills. Sensitive to the needs and feelings of others. Able and comfortable to collaborate with others to accomplish tasks.

Performance: Must be able to resolve conflict with both patients and staff.

Required profile