Offer summary

Qualifications:

Strong telemarketing and sales experience is essential., Excellent phone communication skills and a professional phone manner are required., Experience with appointment setting and booking systems is necessary., Bilingual capabilities in English and Spanish are preferred..

Key responsibilities:

Manage incoming phone calls and book venue tours for prospective clients.

Follow up with venue tour attendees to discuss pricing and secure bookings.

Conduct outbound calls to potential venue clients and follow up on email marketing campaigns.

Schedule appointments for makeup services and maintain client communication throughout the sales process.

Job description

This is a remote position.

Role Name: Sales & Appointment Setting Specialist

Schedule:

Monday to Friday, 10am to 6pm Eastern with a 30-minute paid break

Client Timezone: Eastern Time (South Florida)

Client Overview

Join a thriving luxury venue and beauty services company that operates at the intersection of premium hospitality and wellness. This dynamic business combines elegant event space rentals with high-end makeup and facial services, serving discerning clients in one of South Florida’s most vibrant markets. Strategically positioned near major hotels, the airport, and premier entertainment venues, this growing company is expanding their reach through innovative marketing campaigns and exceptional customer service. You’ll be part of a forward-thinking team that values growth, professionalism, and building lasting client relationships in the luxury services industry.

Job Description

This is an exciting opportunity to become the voice of a luxury brand, where you’ll play a pivotal role in connecting potential clients with premium venue and beauty services. As a Sales & Appointment Setting Specialist, you’ll manage the entire customer journey from initial inquiry to booking confirmation, working with high-value clients seeking exceptional experiences for their special events and personal care needs. You’ll leverage your sales expertise to follow up on strategic marketing campaigns, conduct outbound outreach to hospitality partners, and build relationships that drive revenue growth. This role offers the perfect blend of inbound customer service excellence and proactive sales activities, with opportunities for performance-based incentives and professional development in a fast-paced, rewarding environment.

Responsibilities:

Take incoming phone calls and professionally
Book venue tours for prospective event clients
Follow up with venue tour attendees to discuss pricing and secure venue bookings
Conduct follow-up calls from email marketing campaigns sent to hotels and airport area businesses
Perform outbound calling and outreach to potential venue clients
Schedule appointments for makeup services and facial treatments
Assist with social media management and content (as a bonus skill)
Maintain client communication and relationship building throughout the sales process

Requirements: