Offer summary

Qualifications:

5+ years of experience in QA/QC for web design and development., Strong knowledge of front-end technologies (HTML, CSS, JavaScript) and CMS platforms, especially WordPress., Experience with QA automation tools like Cypress, Playwright, or Selenium., Excellent documentation and communication skills..

Key responsibilities:

Design and implement a scalable QA methodology for web design and development projects.

Lead both manual and automated testing efforts across various platforms and applications.

Validate visual fidelity of designs and conduct cross-browser/device testing.

Document and prioritize issues, and collaborate with development and design teams to ensure quality throughout the project lifecycle.

Job description

About demandDrive: demandDrive is an industry-leading integrated sales and marketing agency. We provide B2B clients with a comprehensive suite of solutions, from top-of-funnel marketing to sales execution. While most companies execute sales and marketing functions in isolation, demandDrive combines industry-leading services in both areas, driving greater productivity and increasing our clients' revenue growth.

Position Overview - Quality Assurance Lead: We are seeking an experienced QA Lead to establish and own the quality assurance process for our web design and development projects. You’ll be responsible for designing and documenting a scalable, modern QA methodology that ensures every website and website feature we deliver is functional, accessible, responsive, performant, and pixel-perfect.
As the first dedicated QA hire, you’ll set the standard for future QA team members and bring deep experience with QA automation, usability testing, cross-browser/device testing, and AI-assisted tools. You’ll work closely with developers, designers, and project managers to integrate quality assurance into every stage of the development lifecycle.

Job Duties and Responsibilities:

Design and Implement QA Methodology: Create a scalable, repeatable QA process tailored to web design and development workflows. Document testing protocols, checklists, tools, and best practices.
Manual and Automated Testing: Lead both manual and automated testing efforts across responsive websites, CMS platforms (e.g., WordPress, headless CMSs), and custom web applications.
Pixel-Perfect Design QA: Validate visual fidelity of Figma designs across screen sizes and browsers.
Cross-Browser/Device Testing: Test across a wide range of devices, browsers, and screen resolutions using tools like BrowserStack, LambdaTest, etc.
Performance, Accessibility, and SEO QA: Integrate modern quality metrics into testing, including performance (Lighthouse, WebPageTest), accessibility (axe, WAVE), and SEO audits.
AI-Driven QA Tools: Research, test, and integrate emerging AI-based QA tools to enhance testing speed, coverage, and bug detection.
Bug Tracking & Reporting: Clearly document and prioritize issues using tools like Bugherd or GitHub Issues. Communicate effectively with web engineers, account managers, designers, and stakeholders
Process Improvement & Knowledge Sharing: Continuously refine QA processes based on feedback and results. Mentor future QA hires and create training materials and documentation.
Collaboration: Participate in sprint planning, reviews, and standups. Coordinate with product, design, and dev teams to catch issues early and often.

Job Requirements:

5+ years of experience in QA/QC for web design and development
Strong knowledge of front-end technologies (HTML, CSS, JavaScript) and CMS platforms (especially WordPress)
Experience with QA automation tools (e.g., Cypress, Playwright, Selenium)
Proficiency in browser and device testing tools
Familiarity with accessibility standards (WCAG), performance audits, and responsive design principles
Excellent documentation and communication skills
Experience setting up QA workflows from scratch
Up-to-date with AI tools and modern QA technologies