Litigation Claims Adjuster

Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore.

We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).

• Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

Our Claims team is looking for a Litigation Claims Adjuster who is experienced in litigated first-party property claims to help drive our litigation strategy forward. Here, you you will play an essential role, from breaking down the initial complaint to spotting trends and delivering solution-bearing insights.

Moreover, you will have the chance to collaborate on legal strategy, assess litigation budgets and invoices, alongside lending a hand to support settlement negotiations. At Kin, there is also room to lead. From analyzing complaints and amended actions to presenting on claim trends, pre-suit activity, and litigation insights that shape how we approach risk.

A day in the life could include:

• Regular collaboration with defense counsel, claims counsel, and litigation claims management for strategic planning

• Acknowledging new suit assignments, provide a summary of the claim, analyze coverage issues, and identify claims issues through fact analysis

• Developing and maintaining positive working relationships with approved defense firms and other vendors in the industry

• Communicating with various parties associated with the claim by responding to written and verbal inquiries in a timely and professional manner, ensuring compliance within all company and statutory guidelines

• Focused review of legal documents including but not limited to Pleadings, Discovery, and Motions to ensure congruence with initial suit-handling plan of action 

• Serving as corporate representative for discovery review and depositions

• Preparing for and attend mediations, depositions, arbitrations and trials as warranted

• Appropriately applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines

• Keeping up to date regarding  industry news, issues, policy changes, and trends

I’ve got the skills… but do I have the necessary ones?

• 8+ years of first-party property claims adjusting

• 2+ years of first-party property litigation experience or complex property claims experience

• Ability to professionally collaborate with inside/outside counsel and leadership staff

• Experience working directly for an insurance carrier

• Strong working knowledge of Florida insurance laws and good faith first party claims handling experience.   Experience managing litigation in other states, such as Texas and California, is a plus.

• Technical savviness and familiarity with tools such as Excel, Snapsheet, and Slack

• Outstanding organizational ability with desire to problem solve and investigate issues

Oh, and don’t worry, we’ve got you covered! 

We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance and Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance.  

In addition to these benefits, we also are excited to offer the following: 

• Competitive salary and equity  

• 401K with company match of up to 4%  

• Flexible PTO for exempt employees, along with 8 company-observed holidays 

• A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents 

• Continuing education and professional development opportunities

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

About Kin

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.