Bilingual Residential Case Manager
Offer summary
Qualifications:
Bachelor's Degree in Social Sciences, Criminal Justice, or related field., At least 1 year of experience in social services or case management, preferably in a residential setting., Fluent in both Spanish and English, with excellent communication skills., Knowledge of domestic and sexual violence issues, community resources, and Texas laws related to family violence..Key responsibilities:
- Provide crisis intervention and case management to victims of domestic and sexual violence.
- Support and monitor clients, maintaining accurate documentation and creating a safe environment.
- Assess clients' needs, goals, and barriers, and provide appropriate referrals and legal information.
- Participate in team meetings and report abuse or neglect to authorities.
Job description
Job Details
Description
As the Bilingual Residential Case Manager will provide empowering and supportive services to victims of domestic and sexual violence while assessing them in day-to-day efforts to stay safe. The Residential Case Manager will be responsible for providing crisis intervention and case management to women who have been victims of domestic and/or sexual violence. The successful candidate will have excellent communication skills and be empathetic and supportive of clients and their families.
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Your Schedule:
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Our Total Compensation Package:
- Hourly Compensation: $21.63
- Pay schedule Semi-monthly
- Medical, Dental, Vision, Life and Disability Insurance Programs
- Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days
- 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
- Company paid Life Insurance
- Company paid Long Term Disability
- Employee Assistance Program
Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
Qualifications
The Requirements We are Seeking:
- Bachelor's Degree in Social Sciences, Criminal Justice or equivalent.
- Minimum of 1 year experience in a social services or case management, preferably in a residential setting.
- Knowledge of and sensitivity to issues of domestic and/or sexual violence
- Knowledge of community resources for adults and children needing emergency services including legal, financial support, housing and/or basic needs
- Working knowledge of Texas laws pertaining to family violence, as well as the justice system's response to domestic violence
- Familiarity with legal services, resources, and procedures available to victims in each county where services are provided
- Proven skill of crisis management is preferred
- Fluent in both Spanish and English, able to speak, read, and write
- You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation
What you Deliver in this role:
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You will empower, support, and monitor performance of domestic and sexual violence clients assigned, in accordance with agency, funder, and state/federal guidelines.
- You will maintain accurate and detailed client documentation in compliance with agency, funder, and state/federal guidelines.
- You will work cooperatively with residential staff to create a positive, and safe environment for both employees and clients.
- You will create and maintain an environment of diversity, equity, and inclusion.
- You will provide support services and meet regularly with clients to assess needs, goals, and identify barriers that may prevent resident from transitioning from the shelter.
- You will manage an average caseload of 19-24 families
- You will provide referral information, and identify legal rights for clients as part of case management
- You will attend weekly Case Team Meetings for feedback, information and recommendations.
- You will report abuse /neglect to either Child Protective or Adult Protective Services.
- Other duties/projects may be assigned
What Skills and Assets you bring, and more:
- Excellent attention to details
- Demonstration of professional objectivity and appreciation for confidential information
- Ability to follow instructions and to adhere to policies and procedures
- Ability to prioritize tasks to meet individual and team deadlines
- Has a growth mindset and is a good team player
- Strong communication skills, both verbally and in writing.
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.
Required profile
Experience
Other Skills
- Professionalism
- Communication
- Time Management
- Teamwork
- Following Directions
- Detail Oriented
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