Community Support Specialist

Remote: 
Full Remote
Contract: 
Work from: 
United States

Offer summary

Qualifications:

Bachelor's Degree in a social science field or equivalent experience., At least two years of clinical experience in mental health services., Knowledge of community resources and social service systems in Kansas City., Strong communication and computer skills, including Microsoft Office and GSuite..

Key responsibilities:

  • Manage a caseload of clients and support their treatment goals.
  • Facilitate clients' progress in symptom management, employment, and independence.
  • Assist clients in accessing community resources and removing barriers.
  • Collaborate with a multidisciplinary team to coordinate client care.

ReDiscover logo
ReDiscover SME https://rediscovermh.org/
501 - 1000 Employees
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Job description

Job Details
Job Location:    3211 Woodland Ave - Kansas City, MO
Position Type:    Full Time
Education Level:    Bachelor's Degree
Salary Range:    Undisclosed
Travel Percentage:    Road Warrior
Job Shift:    Day
Job Category:    Nonprofit - Social Services

ReDiscover is seeking a Community Support Specialist to add to our Alt. Care Program!

 

WHO WE ARE

ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve.  Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use.

 

WHAT WE DO

Alt Care provides outpatient day treatment substance use disorder services to women involved with Missouri State Probation & Parole. The program works to create a supportive space for women to get their needs met through access to therapy, intensive case management, psychiatric and nursing care, peer support, and a variety of creative educational and therapeutic groups. Alt Care aims to help women either in transition from Prison to Community, or who need intensive support to avoid incarceration.

At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:

  • Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
  • Facilitate each client’s achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
  • Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
  • Help remove barriers for clients, which may include helping clients participate in community or social service programs, referring clients to educational or working programs and/or assisting with transportation barriers as identified in their treatment plan.
  • Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
  • Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.

We are focused on your development and will spend time helping you continue to grow as a Community Support Specialist.  However, here are some things that you will need prior to starting with ReDiscover:

  • Ability to work (40-hours) a week, (Monday to Friday) work week, 8:00am to 5:00pm
  • 4 year degree in a social science field or 4 years of equivalent experience in lieu of degree.
  • A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
  • At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
  • Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
  • Excellent customer service skills with a recovery focus.
  • Strong written, oral and interpersonal communication skills.
  • Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Communication
  • Customer Service
  • Computer Literacy
  • Time Management
  • Teamwork
  • Problem Solving

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