Virtual Collections Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Detail-oriented with strong customer service skills., Ability to communicate effectively and offer solutions for account resolution., Must have a quiet workspace and high-speed internet connection., Must reside in FL, MO, SC, TX, or VA..

Key responsibilities:

  • Provide exceptional customer service to clients' customers.
  • Assist with account resolution by communicating account information and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Meet all technical requirements for remote work prior to training.

BCA Financial Services, Inc. logo
BCA Financial Services, Inc. Financial Services SME http://www.bcafs.com
51 - 200 Employees
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Job description

REMOTE POSITION - Actively Hiring ($17 per hour with commission opportunities)
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
BCA Financial Services, Inc. is seeking detail-oriented full-time Collection Specialists.

Benefits we offer:

  • Monday through Friday schedule
  • Monthly commission opportunities
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and paid holidays 
The Collections Specialist will:
  • Provide exceptional customer service to our client’s customers
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
Work from home requirements:
  • Have a quiet and private workspace
  • High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training
  • You must live in one of the following states: FL, MO, SC, TX, or VA.
  • We will provide you with the equipment needed to be successful


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, collections clerk, patient account, medical, insurance, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, customer service, medical call center representative, patient account representative, patient customer service, customer service, medical collections, delinquent accounts, delinquent collections, past due collections, collector, account resolution, work from home, remote work, virtual 

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Sales
  • Detail Oriented
  • Communication
  • Problem Solving

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