ServiceNow ITSM/ITOM Developer

This is a remote position.

Job Overview:

We are seeking a skilled and motivated ServiceNow Developer with strong experience in either IT Service Management (ITSM) or IT Operations Management (ITOM). This is a remote, full-time opportunity ideal for a self-driven professional who is passionate about delivering high-quality ServiceNow solutions and thrives in a dynamic work environment.

Key Responsibilities:

• Design, develop, and implement solutions within the ServiceNow platform using best practices and modern development standards.
  
• Customize workflows, business rules, UI policies, and client/server scripts.
  
• Manage and enhance existing ServiceNow modules including ITSM or ITOM based on your core expertise.
  
• Collaborate with cross-functional teams to understand requirements and deliver efficient, scalable solutions.
  
• Identify issues proactively and recommend optimizations and automation opportunities.
  

Requirements:

• Minimum 6 years of hands-on experience in ServiceNow development.
  
• Deep expertise in either ITSM or ITOM modules.
  
• Strong scripting skills in JavaScript, Glide API, and ServiceNow development tools.
  
• Proven experience in building and maintaining workflows, business rules, and integrations.
  
• Ability to work independently as well as collaboratively in a team environment.
  
• Excellent analytical, problem-solving, and communication skills.
  

Personal Attributes:

• Proactive and results-driven individual.
  
• Strong sense of ownership and accountability.
  
• Open-minded and eager to continuously learn and adapt.
  
• Confident communicator with a humble, team-oriented approach.
  
• Capable of navigating ambiguity and working in fast-paced environments.