Offer summary

Qualifications:

Bachelor's Degree or comparable work experience in financial services., At least 2 years of experience in handling US Loan or Mortgage tasks, specifically in Loan Contingency., Strong attention to detail, organization skills, and excellent communication abilities., Proficiency in customer communication and task management programs, including Google Drive and Email..

Key responsibilities:

Reviewing and filing security documents with relevant County/State jurisdictions.

Maintaining detailed records of all filings and correspondence related to lien filing.

Communicating with external parties to ensure proper filing and resolving discrepancies.

Assisting other departments with document requests and staying updated on best practices related to lien and HELOC documentation.

Job description

This is a remote position.

Company Mission:

Our mission is to reduce the cost of capital across the world.

About the Company:

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.

Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.

We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.

Cultural Values:

1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details.

2. Minimalist - We are spartan in our design, in our code, and even in our processes.

3. Speed of execution - We move fast & value decisiveness. We think speed drives quality.

Responsibilities

● Reviewing security documents for completeness and recording requirements

● Filing security documents with the relevant County/State Jurisdictions

● Maintain detailed records of all filings and correspondence.

● Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing process

● Communicate with external parties, such as county recorders, vendors to ensure proper filing.

● Assist in resolving any discrepancies or issues related to lien filing.

● Assisting other departments with document requests and record-keeping

● Stay up-to-date with changes in processes and best practices related to lien and HELOC documentations.

Requirements

Experience in financial services or related industries (mortgage experience preferred)

● Experience in financial services or related industries (mortgage experience preferred)

● At least 2 years (and above) experience in handling US Loan or Mortgage tasks

● At least 2 years (and above) experience in handling US Loan Contingency

● Strong attention to detail and organization skills

● Knowledge regarding liens and closing documents is a plus

● Excellent communication, interpersonal and problem-solving skills

● Proficiency, speed, and accuracy in written communication

● Fluency, clarity, and good diction in English

● Great organizational skills & time management abilities

Ability to handle confidential information with integrity

● Experience using customer communication and task management programs, Google Drive, and Email

● Bachelor's Degree or comparable work experience in financial services

● Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) Location: HQ - Burlingame, CA (San Francisco Bay Area). Remote work - Rest of US, Philippines

Salary:

USD 7-8/hr

Required profile