Offer summary

Qualifications:

Strong written and verbal communication skills in English and Korean., Proficiency in Excel and MS Office tools, with familiarity in G-suite., Attention to detail and reliability in handling tasks., Ability to adapt quickly to changing priorities and tasks..

Key responsibilities:

Perform efficient data entry and maintain meticulous records.

Prepare reports and presentation templates using Google Slides.

Respond to customer inquiries through various communication channels.

Organize and schedule meetings, appointments, and manage sensitive customer information.

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: 10AM to 2PM Los Angeles, CA time
20 hours per week

Responsibilities

Efficient data entry and meticulous record-keeping.
Prepare detailed reports and craft presentation templates using tools like Google Slides.
Address and respond to customer inquiries via phone, chat, email, or video calls, ensuring a high level of professionalism and clarity.
Prepare and organize sales invoices, contracts, and other financial documents.
Update and maintain customer records, marketing lists, and other databases.
Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
Assist in organizing and scheduling meetings, appointments, and events.
Handle sensitive customer information with discretion and ensure data protection.

Requirements

Strong written English proficiency and effective verbal communication skills.
Demonstrated reliability with a keen attention to detail.
Basic proficiency in Excel and other MS Office tools.
Quick learner with the ability to adapt to changing tasks and priorities.
Technical proficiency, including familiarity with G-suite and other online tools.
Experience in handling voice interactions with a focus on customer satisfaction.