Senior Product Manager

Job Description

RE/MAX is seeking a customer-focused, technically savvy Senior Product Manager to support and evolve our Marketing as a Service (MaaS) platform and Loyalty Programs for real estate professionals. This role plays a critical part in driving agent engagement, satisfaction, and business value by enabling scalable marketing automation and meaningful loyalty experiences.

As a key contributor on the Product team, you will report directly to the Principal Product Manager and serve as the go-to expert for the technical execution, data flows, and partner integrations that power our agent marketing tools and rewards systems. You will collaborate across engineering, design, marketing, and external vendors to deliver high-impact, data-driven solutions that are loved by agents and valued by the business.

Key Responsibilities

• Serve as the technical subject matter expert for the MaaS platform and loyalty ecosystem, including architecture understanding, partner APIs, automation flows, and backend dependencies.
• Translate high-level product strategies into detailed technical requirements and user stories, ensuring alignment with business goals and user needs.
• Work cross-functionally with Engineering, Creative, Marketing, Data, and external vendors to ensure smooth delivery and integration of campaign features, templates, loyalty tiers, and user segments.
• Monitor product and platform health, identifying and resolving bugs, API issues, and content errors in collaboration with dev teams.
• Conduct competitive research and analysis of other real estate or SMB marketing platforms and loyalty systems, highlighting areas of differentiation and market opportunity.
• Own the day-to-day backlog grooming, sprint planning, and QA, ensuring timely and high-quality delivery of features and enhancements.
• Participate in stakeholder meetings and cross-functional reviews, surfacing technical considerations and customer insights to inform roadmap prioritization.
• Support the Principal Product Manager with data analysis, reporting, and post-launch evaluations, helping inform continuous improvement and performance optimization.

 Years of Experience

• 3–5 years of product management experience, ideally in MarTech, SaaS, or B2B2C platforms

Preferred Education Requirements

• Bachelor’s degree in business, marketing, information systems, or related field

Required Licensing, Certificates and Skills (if necessary):

• Strong technical fluency; able to understand REST APIs, automation triggers, data schemas, and marketing campaign systems
• Strong technical fluency; able to understand REST APIs, automation triggers, data schemas, and marketing campaign systems
• Demonstrated success working with cross-functional Agile teams and delivering production-ready features
• Experience with marketing automation platforms (e.g., Salesforce Marketing Cloud, HubSpot, Iterable, Klaviyo, etc.)
• Familiarity with loyalty program mechanics, user tiering, and incentives strategy
• Experience managing vendors and third-party tools/integrations
• Comfort working with ambiguity and shifting priorities in a dynamic business environment
• Excellent documentation, communication, and organizational skills

Preferred Licensing, Certificates and Skills (if necessary):

• Experience in real estate, small business marketing tools, or customer engagement platforms
• Familiarity with Google Analytics (GA4), GTM, and/or data visualization tools like Tableau
• Proficiency in Jira, Confluence, and product planning tools
• Prior work on email, SMS, or content personalization campaigns

Standard Preferred Knowledge, Skills, and Abilities:

• Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and the function and fulfills responsibilities of the job.
• Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture.
• Decision Quality: Makes sound decisions quickly, gathers information, considers long term repercussions of decisions, is accountable for decisions.
• Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress.

Hire Range/Rate:

$119,000 - $129,000

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location.  The offer rate represents one component of the RE/MAX Holdings total compensation package.  Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Mental Health support program
• M.O.R.E. Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups 
• Community Engagement
• Diversity, Equity, and Inclusion
• Parenting
• Remote
• Women at RE/MAX

RE/MAX, LLC & Motto Mortgage

Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado.  Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. 

*As measured by transactions sides

Application Deadline: July 22, 2025