Offer summary

Qualifications:

Strong written and verbal communication skills., Basic experience in content creation tools like Genially or Adobe Creative Suite., Comfortable using and learning new software tools, especially LMS systems., A keen interest in digital learning and product development..

Key responsibilities:

Develop and update microlearning modules, video tutorials, and written guides.

Manage LMS tasks including content uploads and user maintenance.

Update Help Centre articles and create new content to address knowledge gaps.

Collaborate with internal stakeholders to align learning content with product goals.

Job description

6 month Fixed Term Salaried Contract

Alto Software Group is a B2B SaaS company which creates software solutions that connect businesses and consumers, powering more than half of all UK housing transactions each year.

We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth.

While we are not a start-up we have a start-up mindset and want our people to operate with this mindset so that we can achieve our ambitions.

Role Overview

As we grow and enhance our learning offering, we’re looking for a motivated Junior Instructional Designer to join our team.

We’re looking for a creative, organised and tech-savvy individual to support our digital learning initiatives. You’ll play a key role in creating and maintaining engaging content, managing learner support channels, and helping our users get the best experience from our products. This is a great opportunity for someone looking to develop a career in digital learning and content creation.

Key Responsibilities

LMS Content Creation - develop and update microlearning modules, video tutorials, and written guides to reflect product updates and features.
LMS Administration - take responsibility for tasks including content uploads, user maintenance, progress reporting, and keeping content up to date
Help Centre Maintenance- Update Help Centre articles based on product changes and create new articles to address knowledge gaps
Monitor and manage email enquiries.
Collaborate with internal stakeholders to ensure learning content aligns with product goals and user needs.

Requirements

Essential:

Strong written and verbal communication skills.
A creative mindset with attention to detail.
Basic experience in content creation tools (e.g. Genially, Camtasia, Adobe Creative Suite, or similar).
Comfortable using and learning new software tools and platforms, especially LMS systems (eg. Thrive, Docebo or similar).
Ability to manage time and priorities effectively across multiple projects.
A keen interest in digital learning, and product development.

Desirable (but not essential):

Previous experience in a similar content or digital learning role.
Knowledge of UX writing or instructional design principles.
Familiarity with SEO and analytics tools.

Benefits

Everyday Flex - greater flexibility over where and when you work
25 days annual leave + extra days for years of service
Day off for volunteering & Digital detox day
Festive Closure - business closed for period between Christmas and New Year
Cycle to work and electric car schemes
Free Calm App membership
Enhanced Parental leave
Fertility Treatment Financial Support
Group Income Protection and private medical insurance
7.5% pension contribution by the company
Talent referral bonus up to £5K

We want to make Houseful more welcoming, fair and representative every day. We’ll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you’ve spent unemployed.

Required profile