Offer summary

Qualifications:

Experience in a processing management role in a high volume mortgage environment within the last three years., Proficiency in Excel and Power Pivots, with strong analytical skills., Excellent interpersonal communication and team building abilities., Bachelor’s Degree preferred in business, finance, or a related field..

Key responsibilities:

Provide direction and guidance to a team of processors to meet company standards.

Lead and motivate remote processors, managing hiring, training, and performance.

Ensure compliance with industry regulations and promote quality loan funding.

Handle escalated customer service issues and maintain communication with various departments.

Job description

Description

AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence.

Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they’re celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.

At AmeriSave, we're one team with one shared dream - to be the best. Let’s redefine excellence together!

This is a remote opportunity to work from home. Schedule is Tuesday - Saturday or Sunday - Thursday from 11am - 8pm EST.

What You’ll Do:

Provide overall direction and guidance to a team of processors to ensure company standards are met
Use analytics to increase your processors pull-through, reduce their turn times, and increase customer satisfaction
Lead and motivate a team of remote processors. Manage, guide, and develop the group, ensuring maximum production efficiencies
Responsible for personnel management to include but not limited to hiring, training, coaching, performance management, approving timecards and PTO, and monitoring customer service and productivity levels within the department
Participate in the management, revision and training of policies, processes and procedures to ensure compliance and to maximize productivity
Promote an overall team approach to funding quality loans
Responsible for ensuring loans close smoothly by the required lock period
Ensure communication of your team exceeds customer service standards
Handle escalated customer service issues directly with customers
Work closely with Sales, Credit Risk, Jr Underwriting, Closing, Post Closing and Compliance
Maintain an up to date knowledge of industry standards
Work closely with the VP of Processing and SVP of Operations assisting with special projects as recommended/required

What You’ll Need:

Must have experience in the last three years in a processing management role in a high volume, consumer direct mortgage environment. Preferably in a current mortgage processing management role.
Must be proficient in Excel and Power Pivots
Strong interpersonal communication and team building skills; strong ability to effectively lead and develop employees
Knowledge and ability to oversee compliance with applicable state and federal laws and industry regulations pertinent to the mortgage banking sector
Strong attention to detail, superior analytical skills, data driven mentality
Ability to work under intense deadlines and to manage/execute competing priorities.
Excellent customer service skills
Excellent written and verbal communication skills with the ability to effectively communicate with all levels of leadership
Ability to multitask and prioritize work based on business needs
Open and receptive to change with the ability to positively lead and motivate others during times of growth and transformation
Strong PC skills (MS Office) required, must have experience with Mortgage origination systems, platforms tools and technology
Bachelor’s Degree preferred, preferably in business, finance or related field

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. **

Compensation:

The annual salary for this position is $54,000 . This role also includes an opportunity to earn a performance-based bonus with a total compensation range of $54,000 - $150,000.

Benefits:

· 401(k)

· Dental insurance

· Disability insurance

· Employee discounts

· Health insurance

· Life insurance

· Paid time off

· 12 paid holidays per year

· Paid training

· Referral program

· Vision insurance

Supplemental pay types:

· Bonus

· Referral bonuses

AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

California Consumer Privacy Act Disclosure Acknowledgment

Employment Applicants, New Hires, and Employees Residing in California

AmeriSave Mortgage Corporation’s Privacy Policy Statement (“Policy”) can be reviewed here: www.amerisave.com/privacy-policy

AmeriSave Mortgage Corporation’s California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/

When AmeriSave’s Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.

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