Strong work ethic and integrity with exceptional organizational skills., Ability to manage multiple projects and meet deadlines in a fast-paced environment., Demonstrated problem-solving capabilities and adaptability to complex issues., Excellent verbal and written communication skills, with a focus on detail..
Key responsibilities:
Evaluate and document existing processes to identify areas for improvement.
Support project planning and maintain documentation for various projects.
Conduct voice of customer assessments to determine needs for new services.
Collaborate with cross-functional teams and provide oversight to contractor pools.
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Eclaro is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines. We deliver best-in-class talent solutions through strategic staffing, custom outsourcing & offshoring, and permanent placement for global clients ranging from innovative start-ups to Fortune 50 companies. Every client experience is bespoke, never one size fits all.
Our passion is building long-term relationships, collaborating on creative solutions and solving unique challenges by providing the right people with the right expertise for every business. Giving back to our communities, supporting our employees and serving our clients are the inspiration for our philosophy: the Right People are the Answer.
Strategic Staffing and Permanent Placement: Eclaro recruits and manages highly skilled technical and business professionals, allowing our clients to supplement their internal capabilities and staff. We offer recruiting for permanent placement as well as retained search of professionals and executives, delivering a superior selection of candidates to meet client needs.
Custom Outsourcing & Offshoring: Through our four global delivery centers in Metro Manila in the Philippines, Eclaro provides dedicated IT and business professionals for myriad industries. Our customized engagement model enables our clients to boost productivity with superior talent and lower costs while maintaining operational control.
Honors & Awards Include:
Best of Staffing Talent and Client - 2022 (ClearlyRated)
Global Impact Sourcing Award - 2021 (IAOP and Rockefeller Foundation)
2022 Global Outsourcing 100 List (IAOP and FORTUNE)
Top 10 BPO (Outsource Accelerator)
For more information, visit eclaro.com and find out why the Right People are the Answer.
Interested in joining our incredible team? Eclaro's current openings can be found at eclaro.com.
Project Manager - Central Business Services Job Number: 25-04499
Help drive change! ECLARO is looking for a Project Manager - Central Business Services for our client in NY (Remote).
ECLARO’s client advocates for energy efficiency and clean energy technology. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Responsibilities:
Evaluate and document existing processes and identify areas for improvement.
Support project planning and development.
Maintain documentation regarding various projects, processes and operations.
Conduct voice of customer across teams at Client to determine need for new / improved services.
Document best practices across teams and processes and share recommendations to increase awareness.
Evaluate opportunities that provide flexibility for internal and external stakeholders while minimizing administrative effort.
Provide input for requirements gathering and documentation.
Collaborate with project managers and cross-functional teams.
Provide oversight and support to other contractor pools or centralized processes.
Convert, migrate, and develop SOPs and process to Knowledge Base.
Other duties as identified that contribute toward the key outcomes of the Central Business Services team.
Qualifications:
Strong work ethic and integrity.
Exceptional organizational, time management and planning skills to successfully handle multiple projects simultaneously and meet deadlines in a fast-paced environment.
Ability and appetite to learn and assimilate new information and think holistically through complex problems with technical and non-technical components.
Process-oriented with demonstrated problem-solving capabilities.
Skilled in managing multiple, diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgement.
Exemplary project management skills with the ability to set priorities, develop and execute on a workplan, and an action-bias to deliver.
Demonstrated problem solving ability, resourcefulness, adaptability, for surfacing value and pragmatic solutions.
Ability to work both independently and with teams.
Ability to balance multiple assignments and prioritize competing demands.
Excellent verbal and written communication skills including in meetings, emails and other written products.
Excellent interpersonal skills.
A penchant for mastering and understanding details for the purpose of simplifying the landscape for others.
Strong analytical skills.
Familiarity with Project Management Systems, preferred.
Experience in identifying inefficiencies and implementing automaton or standardizing process.
IT systems that will be used:
Salesforce
O365 (SharePoint, Teams, Office Suite)
Asana
Confluence
Jira, preferred
Pay Rate: $35 - $40 / Hour
If hired, you will enjoy the following ECLARO Benefits:
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
Required profile
Experience
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.