Team BDR Supervisor

Description

Location

• Tampa, FL Schedule

• Full time, 40 hours per week
• Monday through Friday during standard business hours, with some flexibility as needed

About Us

Activated Insights, a Software-as-a-Service (“SaaS”) leader in long-term and post-acute care, is seeking a Team BDR Supervisor to support the growth and development of our Business Development team.

Founded in 2008, Activated Insights enhances patient outcomes through employee engagement tools, satisfaction surveys, and reputation management software used by over 7,000 organizations across 23,000+ sites of care. With a growing team of 250+, our products support the entire care continuum, including Skilled Nursing, Assisted Living, Home Health, Hospice, CCRCs, and more.

What Sets Activated Insights Apart

• We are at the heart of the healthcare industry's most dynamic sector, supporting providers who serve the fastest-growing population segment in the U.S.
• Our deep partnerships with healthcare providers attract mission-driven, collaborative professionals committed to compassionate care and exceptional service.
• Our executive leadership team brings high-growth success from both public and private equity-backed companies in the long-term and post-acute markets.
• We are backed by Cressey & Company, a specialized private equity healthcare firm with over 40 years of success investing in leading healthcare companies.

Why Join Activated Insights

• Mission-driven work that improves care for seniors and elevates the employee experience in healthcare.
• Opportunity to grow your leadership career in a scaling SaaS environment.
• Backing from a premier healthcare private equity firm, enabling long-term investment in people and technology.
• Competitive compensation package including salary + performance bonuses.
• Comprehensive benefits including health, dental, vision, 401(k), and more

Qualifications

Job Summary

We are seeking a motivated and experienced Team BDR Supervisor to lead our Business Development Representatives in a player/coach capacity. This role combines outbound sales activities with team leadership, coaching, and performance management responsibilities.

As the first-line leader for the BDR team in our Tampa office, you’ll drive productivity, provide mentorship, and foster a high-performance culture aligned with our strategic sales goals. This is an exciting opportunity to make a tangible impact on both individual careers and overall company growth.

Qualifications

• 3+ years of experience in business development, inside sales, or B2B sales.
• Previous experience in a mentorship or team lead capacity preferred.
• Strong communication and objection-handling skills over phone and digital platforms.
• Excellent organizational and time management skills.
• Familiarity with Salesforce, HubSpot, Outreach, ZoomInfo, or related tools.
• Demonstrated ability to coach and develop sales team members.
• Goal-oriented, adaptable, and able to manage multiple priorities in a fast-paced environment.
• High level of professionalism and discretion when handling sensitive information.

Key Responsibilities

Sales & Individual Contribution

• Execute outbound prospecting via phone, email, and digital outreach to generate qualified sales opportunities.
• Clearly articulate the value proposition of Activated Insights to prospective clients.
• Manage leads and contact records in CRM tools such as Salesforce, HubSpot, and Outreach.
• Track and maintain accurate records of all prospecting activity.

Team Leadership & Coaching

• Supervise and support a team of BDRs located in the Tampa office.
• Monitor daily activity, productivity, and conversion metrics.
• Conduct regular 1:1s, performance check-ins, and provide real-time coaching on messaging and execution.
• Lead hiring, onboarding, and training efforts for new BDR team members.
• Partner with Sales and Marketing leadership to implement outreach strategies and support campaigns.
• Foster a collaborative, accountable, and growth-oriented team culture.

Ideal Candidate Profile

• You are a strong individual contributor and inspiring leader who thrives in both roles.
• You lead by example and energize those around you with positivity and accountability.
• You have a passion for coaching others and seeing your team succeed.
• You’re data-driven, collaborative, and committed to continuous improvement.
• You take ownership and are comfortable operating in a high-growth, dynamic environment.