Satellite Network Engineer

Description

We are Gilat. Anywhere on the planet and in space, we bring Boundless Communications.

At Gilat Satellite Networks, (NASDAQ: GILT, TASE: GILT) we’re not just shaping the future of satellite communications—we’re transforming how the world connects. From bridging the digital divide to powering in-flight connectivity and delivering combat-proven advanced SATCOM solutions, we're driving deep-tech satellite innovation. We believe in the right of all people to be connected and are united in our resolution to provide communication solutions to all reaches of the world.

Who we are looking for

This Role is within Gilat Satellite Networks Australia, reporting to the Delivery and Services Manager, and will be responsible for installing, integrating, and maintaining the satellite communication systems, supporting infrastructure and management interfaces, as well as providing technical support to internal and external customers.

What you will do

• Configure, maintain, and support Gilat and third-party products infrastructure (Networking, RF, Satellite communication, security, reporting and monitoring)
• Perform site survey, on-site installation and deep problems analysis of the satellite platform and communication systems.
• Provide technical support and troubleshoot outages, degradation, and customer complaints for Gilat Satellite platforms at various customer locations.
• Engage with customer technical staff to define their requirements and incorporate the same into the overall network design. Become Customer trusted advisor.
• Perform Proactive network analysis, performance fine tuning and fault resolution for Gilat platforms and integrated networking infrastructure.
• Travel regularly within the country and region to support and manage multiple customer projects.
• Design and manage tools for network monitoring and automatic resolution of problems.
• Provide analysis reports, technical documentation, and frontal training.
• Follow up and Resolve Customer Requests within SLA.
• Work closely with global teams to ensure seamless integration of satellite networks with existing customer infrastructure and services.
• Document network configurations, procedures, and support activities.
• Stay updated on the latest satellite networking technologies and industry trends.
• Working with ITIL aligned processes (Incident, Problem, Change and Continuous improvement)
• Performs other related duties as assigned.
• Commitment to achieving team goals. 

Requirements

Technical Skills and Qualifications

• Degree or equivalent in computer science, electrical engineering, or other relevant qualification
• 5 years’ experience in networking. Cisco Certifications CCNA and CCNP.
• 5 years’ experience in managing virtual machine environments such as KVM, Xen, Hyper-V, VirtualBox, and vSphere.
• 5 years’ experience in scripting/programing languages (e.g. Perl, php, python, Ruby, bash, batch)
• 4 years’ experience working with Gilat SkyEdge-IIc Platforms (SE-IIc and SEIV) installation, integration and support with different services supported on each technology: Satellite Backhauling (2G, 3G, 4G), TCP/IP, VoIP (SIP, H323)
• 4 years’ experience in Satellite communications technologies (DVB, DVB-S2, DVB-S2X, TDMA, SCPC, MFTDMA) and link budget, frequency planning and network analysis
• 2 years’ experience in Network Monitoring Systems (Cacti, Zabbix, Grafana) and Linux OS administration
• 1 years’ experience in container orchestration using Kubernetes.
• Ability to travel when required across the country and region to support customers.  Valid driver’s license required.
• Strong network troubleshooting, process workflow and problem-solving skills.
• Have excellent customer facing and communication skills both written and verbal to communicate and consult at all levels.

Desirable

• Experience working with Gilat SkyEdge-II Platforms support (SE-IIc and SEIV)
• Advanced Knowledge with Cloud Computing
• Experience with information security and ethical hacking techniques.
• Knowledge and experience working with RF equipment and testing tools (RFT, UPLC, ACU Cable types, Connectors, Spectrum, Analyzer, Power meter etc)

QHSE Responsibilities

• Comply with Quality, Health, Safety and Environmental Managed System requests and legislation.
• Report all Hazards, incidents, near misses and conduct risk assessments.
• Communicate QHSE problems/information within the workplace, office & site
• Take reasonable care for the health and safety of your co-workers who may be affected by your actions, ensure no impact to the environment.
• Co-operate with your employer in anything that they do or require, in order to ensure a safe workplace
• Get to know and understand emergency procedures and location of emergency equipment
• Understanding of the Quality, Health, Safety and Environmental policies, procedures, and other related documents.
• Other roles & responsibilities as defined in IMS Manual, office and client sites.
• Ensure that your work area is free of hazards.

Behavioral Competencies

• Interpersonal Skills- a very high level of interpersonal skills, with a well-developed understanding of human behavior and those factors which influence or cause behavioral change.
• Customer Focus- Builds good relationships by anticipating needs and providing service, often by going the extra mile
• Information and Opportunity seeking- Collects and presents data to improve the quality of decisions. Test data and shares information.
• Results Orientation- keeps focused on task, accepts responsibility and deals with problems resourcefully.
• Self-Management- Clear sense of priorities. Deals promptly with problems.
• Problem Solving- Able to apply a range of problem-solving techniques.
• Initiative- able to apply innovative solutions to problems.

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