Platform Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

The Platform Engineer is a member of our Information Technology team and is responsible for the cloud-native infrastructure. You will have a significant opportunity for growth and engagement with cutting-edge infrastructure and security technologies. Team members get to enjoy the challenge of implementing secure-by-design, enterprise-ready, highly available & rapidly scalable tools for use across the company.

Primary Responsibilities:

• Craft highly resilient cloud infrastructure which can be deployed in an automated and seamless process.
• Responsible for development and implementation of platform components to support containers using Kubernetes.
• Engineer automated monitoring solutions to ensure the availability and reliability of infrastructure.
• Deliver high-value solutions which enable the company to deliver on its expectations.
• Document and communicate deployment processes and configuration guidelines of infrastructure components.
• Administration and operation of cloud-native infrastructure & applications

 Skills & Competencies:

• Understanding of highly available, zero-downtime infrastructure including IaaS, PaaS, and containers
• Source Control Proficiency (Git/GitHub)
• Understanding of network routing, management & security
• Knowledge of defense-in-depth, least-privileged & secure-by-design principles
• Experience working on Agile/Scrum/Kanban teams.
• Experience building solutions for monitoring, logging, security, and scalability of applications on Azure or AWS
• Experience architecting and managing container infrastructure.
• Demonstrated ability to work within a regulated environment, including adherence to standards, security and compliance frameworks (e.g., HIPAA, PCI DSS, ISO 27001) such as the PCI DSS, SOX, etc.

Minimum Qualifications:

• Excellent documentation and organization skills
• Excellent critical thinking skills
• Excellent problem decomposition skills
• Ability to manage multiple projects at a time
• Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience)
• 3+ years of experience in platform engineering or a related field
• Strong experience with cloud platforms (AWS, Azure) and infrastructure management
• Infrastructure as Code & Automation: Proficient in automation and configuration management tools such as Terraform and Ansible, with scripting experience in Python, Bash/Shell, PowerShell, and other languages like C# and T-SQL
• CI/CD & Containerization: Solid understanding of modern DevOps practices including CI/CD pipelines, containerization using Docker and orchestration tools like Kubernetes (EKS, AKS, or ECS), and experience with tools like Git, Jenkins, and Vagrant
• Monitoring & Observability: Hands-on experience with observability and logging platforms such as Grafana, New Relic, and Azure Application Insights

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.