Offer summary

Qualifications:

Proven experience in project administration or coordination roles., Strong problem-solving and conflict-resolution skills., Excellent verbal and written communication abilities., Highly organized with attention to detail..

Key responsibilities:

Serve as the first point of contact for PAs needing guidance or issue escalation.

Plan and deliver internal training programs for the PA team.

Monitor task progress and maintain accurate documentation for internal projects.

Provide senior-level support and mentorship to the PA team.

Job description

This is a remote position.

KEY RESPONSIBILITIES:

Serve as the first point of contact for PAs requiring guidance or escalating issues.
Provide offshore escalation support to maintain project continuity across time zones.
Proactively resolve queries and challenges while escalating complex issues to management when necessary.
Plan, develop, and deliver internal training programs for the PA team.
Create and maintain up-to-date training materials and resources.
Support onboarding of new team members by providing mentorship and structured guidance.
Ensure that project-related communication is timely, clear, and aligned with organizational standards.
Monitor and track task progress, identifying and addressing delays or issues promptly.
Maintain accurate documentation and reporting for internal projects.
Coordinate and manage internal projects to ensure they stay on track and within scope.
Collaborate with team members to identify and mitigate risks or resource constraints.
Drive alignment with organizational priorities and objectives.
Provide senior-level support to the PA team, fostering a culture of accountability and collaboration.
Offer guidance on best practices, tools, and processes to enhance team efficiency.
Act as a trusted advisor and resource for all team members.

Requirements

Proven experience in project administration, coordination, or similar roles.
Strong problem-solving and conflict-resolution skills.
Excellent verbal and written communication abilities.
Highly organized with a keen attention to detail.
Proficient in project management tools and software.
Leadership or mentoring experience is a strong advantage.
Experience with offshore or remote teams is desirable.

Benefits

Here at Access Offshoring, we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.

Access Offshoring is dedicated to saving business owners 2,000,000 hours by 2031 and we need your help. Transforming the way businesses operate, we connect great businesses with amazing offshore talent.

We recognise that we often get more done in our own designed workspace, so Access Offshoring offers a complete work from home model. Yep – that’s right, 100% work from home. But wait there’s more.

Here are just some of our benefits:

Australian clients and Australian hours (giving you great experience and an early finish!)
Work from Home Allowance
HMO for you AND a dependent from Day 1
20 Days Annual Leave and 5 Days Sick Leave
Government Statutory Benefits
13th Month Pay
Computer Equipment
Opportunities for growth