Offer summary

Qualifications:

Expert knowledge of Autodesk Inventor and Vault in a production environment., Fluency in English and French, with additional European languages being a plus., Bachelor's degree or equivalent experience in Design Engineering or Mechanical Engineering., 5-6 years of experience in Design/Mechanical Engineering or a related field..

Key responsibilities:

Act as a technical trusted advisor to customers, demonstrating product expertise to drive adoption of Autodesk technology.

Build and deliver packaged service offerings to enhance customer success and product adoption.

Conduct live coaching sessions and webinars to promote the use of Autodesk solutions.

Develop and update digital content that addresses specific customer challenges, adhering to quality standards.

Job description

Job Requisition ID #

25WD89491

Technical Adoption Specialist

Position overview

Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes.  

We are looking for a professional with Design & Manufacturing experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide.  

You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.   

The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers.  We do this by helping our customers achieve their business goals while maximizing the use and adoption of our solutions. 

Responsibilities 

Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology  
Build, maintain and deliver packaged service offerings to increase customer success and new product adoption  
Deliver live coaching sessions to drive adoption of Autodesk Solutions  
Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions  
Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges

Minimum Qualifications  

Expert knowledge of Autodesk Inventor and Vault in a production environment 
Fluency in English and French required, any other additional European language  
Advanced knowledge of Design & Manufacturing industry needs and workflows  
Bachelor's degree or equivalent experience in Design engineering or Mechanical Engineering
5 – 6 years Design/Mechanical Engineering or related field experience  
Presentation skills
Additional knowledge of Autodesk AutoCAD, and Fusion is beneficial

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About Autodesk
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We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

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