Offer summary

Qualifications:

6+ years of experience in a technology or consulting environment., Bachelor’s Degree or equivalent; Master's degree is a plus., Experience with Airtable and similar CRM tools is highly desirable., Strong analytical skills, including proficiency in Excel and knowledge of SQL..

Key responsibilities:

Collaborate with cross-functional stakeholders to gather and analyze tools requirements.

Design and develop custom interfaces in Airtable tailored to user needs.

Manage the project lifecycle from requirements gathering to deployment, including testing and reporting.

Ensure tools enhance operational efficiency through effective project management.

Job description

Job Description:

Pay Range: $70.86hr - $75.86hr

As an Operations Tools Manager, Candidates will play a critical role in enhancing our operational efficiency by developing and launching tools tailored for our internal teams and external partners.
Candidates primary responsibility will be to collaborate with cross-functional stakeholders to gather tools requirements and leverage Candidates technical skills to create custom interfaces in Airtable.
Candidates will utilize critical thinking to structure and regroup requests, ensuring that the tools developed align with user needs.
Candidates role will involve requirements gathering, solution development, project management, feature testing, and deployment, along with performance reporting of these systems and programs.

A Typical Day:

Collaborate with cross-functional stakeholders to gather and analyze tools requirements, using critical thinking to structure and prioritize requests effectively.
Design and develop custom interfaces in Airtable, ensuring that the tools created are tailored to meet the specific needs of internal teams and external partners.
Manage the project lifecycle from requirements gathering to deployment, including solution development, feature testing, and performance reporting to ensure tools are enhancing operational efficiency.

Candidates Expertise:

6+years of work experience with increasing responsibility in a technology or consulting environment.
Bachelor’s Degree or equivalent; Masters a plus.
Experience managing and executing large cross-functional projects in the technology / operational space; knowledge of Airtable and similar CRM tools is a strong plus.
Hands-on experience of onboarding teams, including training and technical support.
Analytical toolkit - Modeling and data manipulation in Excel is critical, SQL is a bonus.
Confidence, resilience, creativity and self-sufficiency in solving problems Candidates.
Exceptional collaborator and influencer with the ability to work across functions and geographies and with partners at differing levels of seniority.
Excellent written and oral communication skills.