Offer summary

Qualifications:

Bachelor's degree required., 5+ years of experience managing operational projects., Strong communication and interpersonal skills., Proven experience with project management tools like Confluence and Jira..

Key responsibilities:

Lead and implement operations-focused projects aligned with strategic goals.

Develop and enforce standards for project tracking and communication.

Collaborate across departments to integrate operations into company functions.

Track and report on operational KPIs and metrics for continuous improvement.

Job description

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

We are seeking a Senior Operational Project Manager that will play a critical role in driving operational excellence across Xsolla, supporting company-wide initiatives, and ensuring smooth execution of projects. This role will focus on streamlining processes, enhancing efficiency, and managing cross-functional operations to achieve organizational objectives. This role will report into the Director of Operational Excellence and PMO, giving the opportunity to make a significant impact by aligning operational priorities with strategic business goals.

RESPONSIBILITIES

Lead and implement operations-focused projects, ensuring alignment with the company's strategic goals

Develop and enforce standards for operational project tracking, managing communication and documentation with internal teams and stakeholders

Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives

Collaborate across departments (e.g., engineering, business development, marketing, legal, etc.) to ensure seamless integration of operations into broader company functions

Proactively identify operational inefficiencies, bottlenecks, or risks, and develop solutions to prevent potential issues

Ensure compliance with internal and external policies related to operations, including vendor and partner management

Assist in the creation of Scopes of Work (SoWs) and Master Service Agreements (MSAs) for operational processes and custom projects

Maintain operational budgets, ensuring cost-effective execution of all projects

Provide ongoing training and support to team members on operational best practices, tools, and methodologies

Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement

REQUIREMENTS

Bachelor's degree

5+ years of experience managing operational projects

Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels

Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite)

Ability to quickly learn new software and tools as needed

Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment

Experience driving operational improvements and implementing best practices

Ability to work both independently and within a collaborative, team-oriented environment

PMP certification or similar (preferred)

Experience working in a high-growth, entrepreneurial environment

Prior experience in the gaming or fintech industry is a plus

Benefits:

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

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