Quality Control Auditor

Description

Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.  

About MSF 

MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind. 

Role Overview 

This position will focus on broad issues that govern quality at Mortgage Solutions. The QC Auditor must always exhibit a high level of professionalism and confidentiality, provide customer service to our internal and external customers, and focus on loan quality and compliance. This position will be responsible for various duties relating to quality control audits and reviews of residential mortgage loan files to ensure accuracy of information and verify that the loan conforms to all company, investors, and regulatory standards. The QC Auditor will perform pre-funding and post-closing audits, and other Quality Control department functions as needed. 

Essential Duties: In addition to related job duties as assigned, this position will: 

• Perform quality control audits on residential mortgage loan files. 

• Identify issues that may result in the inability to sell a loan on the secondary market. 

• Communicate effectively with operations staff to address any unresolved issues and elevate concerns to the Quality Control Manager and/or their designee, of any potentially critical issues. 

• Work in our Loan Origination System (LOS) and our QC audit platform. 

• Perform reverifications or document reviews as needed to assist in post-closing audits. 

• Ensure Adverse Action Notices for declined loan files are processed accordingly. 

• Document imaging in paperless system.  

• Manage time efficiently and prioritize workloads to meet strict deadlines while handling multiple tasks.  

• Must stay current on all agency, state, and federal guidelines, and participate in on-going training as the mortgage industry evolves. 

• Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers, and vendors. 

• Other duties or projects, as assigned

Qualifications

Qualifications, Experience & Knowledge 

• A minimum of 1-2 years of mortgage experience preferred, preferably with auditing background or testing familiarity preferred. 

• Proficiency with all MS Office applications (Word, Excel, PowerPoint, Outlook, etc.) knowledge of Byte and Encompass Loan Origination Systems (LOSs) and ACES audit software is a plus. 

• Ability to adapt quickly to other information systems.  

• Ability to work as part of a team and/or independently. 

• Extremely detail oriented.  

• Strong organizational, analytical, and critical thinking skills  

• Ability to multitask in a fast pace and stressful environment.  

• Excellent oral, written, and interpersonal communication skills.  

• Professional appearance (business casual)  

• Professional, courteous, friendly demeanor and excellent phone etiquette  

• Ability to follow directions and perform work accordingly.  

• Must be able to pass background check.  

Physical Requirements  

• Stationary position; prolonged periods at a desk and working on the computer. 

• Occasional movement about inside the office to walk to offices and office machinery.  

• Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday. 

MSF is an equal opportunity employer. All candidates for employment are considered equally and no distinction is made on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function, should contact Human Resources.