Offer summary

Qualifications:

3–5 years of professional experience in social media management., Bachelor’s degree in Marketing, Design, Communications, or a related field., Strong portfolio showcasing social media content and video editing skills., Proficiency in Microsoft Office, Google Workspace, and social scheduling tools..

Key responsibilities:

Develop and execute a social media and email engagement program.

Create and manage engaging social media content and a content calendar.

Engage with the online community and manage social media accounts.

Support operational tasks including email management and CRM organization.

Job description

This is a remote position.

Schedule:

Monday to Friday, 10:00 AM to 2:00 PM California Time ( 20 hours per week)

About the Role

We’re seeking a flexible, adaptable, highly creative and experienced Social Media & Content Marketing Operations Specialist to lead the creation, scheduling, and engagement of social media content across our brands. You’ll be responsible for driving brand awareness, community interaction, and audience growth through high-quality visuals, compelling videos, and strategic content distribution. This is a cross-functional role working closely with marketing, sales, and creative teams.

Additionally, the right candidate must be willing to handle diverse responsibilities beyond content — including basic event tasks and operational assistance. This role requires email management, support with potential business growth (such as sales follow-up), simple event tasks, and CRM organization using Monday.com.

Responsibilities

Develop and execute a well-organized and consistent social media and email engagement program.
Create engaging, on-brand social media content including posts, graphics, and videos across platforms (Instagram, Facebook, LinkedIn, Pinterest, TikTok, YouTube).
Create and manage a content calendar and schedule posts using social media tools.
Shoot, edit, and publish short-form video content (Reels, TikTok, Shorts).
Engage with the online community by responding to messages, comments, and likes.
Proactively reach out to influencers or strategic partners via DM and other outreach strategies.
Manage the company’s Facebook, Instagram, Pinterest, LinkedIn, TikTok, and YouTube accounts.
Coordinate and support social media strategies during tradeshows and events.
Track and report key metrics for social engagement, reach, and campaign performance.
Provide strategic recommendations to improve reach, content quality, and engagement.
Collaborate on creative growth strategies to expand brand presence.
Manage email inboxes and support email communication and follow-ups.
Support potential sales follow-up and growth initiatives.
Assist with simple event-related tasks and coordination.
Organize and maintain data and tasks in the CRM (Monday.com).
Contribute to overall high-level operational support for business efficiency.

Requirements

3–5 years of professional experience managing and growing social media accounts.
Strong portfolio showcasing social media content (graphics and videos).
Proficiency in video editing tools for short-form content (Reels, TikTok, Shorts).
Send portfolio highlighting strong video editing and graphics design skills
Quick adaptability to brand voice, tone, and audience.
Proficient in Microsoft Office, Google Workspace, and social scheduling tools.
Strong verbal and written communication skills.
Bachelor’s degree in Marketing, Design, Communications, or a related creative field.
Experience with influencer engagement and community management.
Ability to analyze metrics and provide performance insights.
Self-starter, highly organized, and deadline-driven.
Comfortable managing emails, sales follow-up tasks, and CRM systems like Monday.com.
Willingness to handle diverse responsibilities beyond content — including basic event tasks and operational assistance.